Functional Consultant (HIS or RCM) - Immediate joiners preferred

Join a Leading Healthcare Network Expanding Across the Middle East

Cielo Talent is collaborating with an established client in the healthcare and hospital network sector, currently expanding its footprint across the Middle East. We are seeking two highly skilled Functional Consultants to support this growth: 1 HIS Functional Consultant and 1 RCM Functional Consultant, with immediate availability preferred.

HIS Functional Consultant

• Strategic Responsibilities:
• Contribute to clinical workflow adaptation in line with Group standards
• Ensure compliance with KSA healthcare regulations
• Support the HIS roadmap and participate in system upgrades and enhancements
• Operational Responsibilities:
• Configure clinical modules (admission, patient records, pharmacy, laboratory, etc.)
• Provide functional support to medical teams and end users
• Troubleshoot HIS-related issues and coordinate with technical teams
• Conduct testing, validation, and version upgrades
• Document clinical workflows and functional specifications
• Management & Reporting:
• Monitor HIS KPIs (user adoption, incident rates, SLA performance)
• Train key users and support hospital sites
• Coordinate with ERP, interop, and RCM teams
• Key Skills:
• Strong understanding of hospital workflows
• Functional analysis & documentation
• User support and training capabilities
• Attention to detail and configuration quality
• Polyvalence across multiple HIS/ERP modules (preferred)
• Education:
• Bachelor’s/Master’s in IT, Biomedical Engineering, or related field
• Experience:
• 3–6 years working on hospital information systems
• Healthcare experience required

RCM Functional Consultant

• Strategic Responsibilities:
• Support standardization of Revenue Cycle processes across entities
• Ensure alignment between clinical activity and billing processes
• Contribute to revenue assurance and cash optimization initiatives
• Ensure compliance with NPHIES and KSA coding standards
• Operational Responsibilities:
• Gather RCM requirements (admission, coding, billing, claims, collection)
• Translate requirements into functional system configurations
• Support testing, go-live, and operational support
• Manage functional incidents and improvement requests
• Coordinate with finance and operations teams
• Monitor denials, NPHIES errors, and conduct root-cause analysis
• Management & Reporting:
• Track RCM KPIs (DSO, clean claim rate, rejection rate)
• Recommend actions to reduce denials and improve financial performance
• Key Skills:
• Strong understanding of RCM workflows
• Polyvalence across multiple RCM systems (HIS, ERP, SaaS)
• Experience:
• 3–6 years in RCM or healthcare billing systems
• Strong understanding of healthcare revenue flows
• Analytical mindset with attention to detail