Sales Development Representative (Middle East)

Role Overview

We are seeking a dynamic and results-driven Sales Development Representative (Middle East) to join our expanding team in Riyadh. In this pivotal role, you will play a critical part in driving revenue growth by identifying, engaging, and qualifying potential clients for our innovative CRM and process automation solutions. As a key member of our sales organization, you will act as the first point of contact for prospects, laying the foundation for long-term business relationships and contributing to the overall success of Creatio in the Middle East market.

Key Responsibilities

• Prospecting and Outreach: Conduct targeted outreach campaigns to generate qualified leads through cold calling, emailing, and social selling, with a focus on the Middle East region. Utilize CRM tools to track interactions and manage pipeline activity effectively.
• Lead Qualification: Engage with potential clients to assess their needs, pain points, and decision-making processes. Qualify leads based on predefined criteria to ensure alignment with our solutions and business objectives.
• Collaboration with Sales Teams: Work closely with Account Executives and Sales Managers to transition qualified leads into opportunities. Provide detailed insights and feedback on market trends, competitor activity, and customer feedback to refine our sales strategies.
• Market Intelligence: Stay abreast of industry trends, competitive landscape, and customer preferences in the Middle East to identify new opportunities and tailor messaging accordingly. Leverage this knowledge to enhance the effectiveness of outreach efforts.
• Performance Tracking: Meet and exceed monthly and quarterly lead generation targets. Monitor key performance indicators (KPIs) such as conversion rates, response times, and pipeline growth to continuously optimize performance.
• Customer-Centric Approach: Demonstrate a deep understanding of our CRM and process automation solutions, articulating their value proposition clearly and persuasively to prospects. Focus on building trust and credibility with potential clients to foster long-term relationships.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. Advanced degrees or certifications in sales or CRM technologies are a plus.
• Experience: Minimum of 2 years of experience in sales development, business development, or a similar role, preferably within the technology or SaaS industry. Prior experience in the Middle East market is highly desirable.
• Technical Proficiency: Strong working knowledge of CRM platforms (e.g., Salesforce, HubSpot) and sales engagement tools. Familiarity with marketing automation and data analytics tools is advantageous.
• Communication Skills: Exceptional verbal and written communication skills in both English and Arabic, with the ability to engage diverse audiences effectively. Strong presentation and negotiation skills are essential.
• Self-Motivation: A proactive and results-oriented mindset with the ability to work independently in a fast-paced environment. Demonstrated track record of meeting and exceeding sales targets.
• Cultural Awareness: Sensitivity to cultural nuances and business etiquette in the Middle East, ensuring respectful and effective interactions with prospects and clients.

Why Join Creatio?

As a Sales Development Representative at Creatio, you will be part of a forward-thinking organization committed to empowering businesses with cutting-edge CRM and process automation solutions. You will benefit from a collaborative work environment, professional development opportunities, and competitive compensation packages. Creatio offers a unique opportunity to contribute to the growth of a rapidly expanding company while advancing your career in sales.

If you are passionate about sales, thrive in a dynamic environment, and are eager to make an impact in the Middle East market, we invite you to apply and become a driving force behind our continued success.