SALES EXECUTIVE

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving revenue growth by promoting and selling our company’s comprehensive range of products. In this position, you will serve as the primary liaison between our organization and assigned customers, ensuring seamless transactions, fostering strong relationships, and providing valuable market insights. Your responsibilities will encompass a broad spectrum of sales and operational tasks, all aimed at enhancing customer satisfaction and achieving sales targets.

Key Responsibilities

The Sales Executive will be entrusted with the following core duties and responsibilities:

• Customer Acquisition and Retention: Identify, engage, and sell to potential and existing customers within your assigned territory, ensuring maximum market penetration and customer satisfaction.
• Market Intelligence and Feedback: Monitor and report on competitive activities, market trends, and customer feedback to the sales team leadership, enabling informed strategic decision-making.
• Planogram Implementation: Ensure strict adherence to company merchandising standards by implementing and maintaining planograms in retail outlets, thereby optimizing product visibility and sales performance.
• Order Processing and Documentation: Initiate special order requests as required, prepare and submit all necessary documentation for call cycles and business reviews, and present customer orders to the team leader and relevant departments.
• Financial Compliance: Collect invoices in accordance with the company’s aging policy, manage daily collections for distributors or accountants, and ensure accurate and timely financial reporting.
• Customer Relationship Management: Address and resolve customer complaints promptly, escalating unresolved issues to the sales team leader for further action. Maintain open and proactive communication channels with customers to build long-term partnerships.
• New Business Development: Proactively identify and report new business opportunities and potential customers within your territory to the team leader, contributing to the expansion of our customer base.
• Inventory and Quality Assurance: Conduct thorough inventory checks during each visit, covering both warehouse and shelf stock to ensure product availability and accuracy. Initiate and process return forms for defective products, obtaining necessary approvals before finalizing returns.
• Performance Reporting and Reconciliation: Present daily collections and customer orders to the team leader and perform quarterly customer account reconciliations, securing customer signatures and approvals to validate transactions.
• Issue Escalation and Problem Resolution: Report any challenges, objections, or issues encountered in the field that cannot be resolved independently to the sales team leader, facilitating timely resolution and continuous improvement.

Qualifications and Competencies

To excel in this role, candidates must meet the following educational and experiential requirements:

• Education: A minimum of a high school diploma or equivalent qualification.
• Experience: A proven track record of 1 to 2 years in a sales or customer-facing role within a related industry, demonstrating a strong foundation in sales techniques, customer service, and market engagement.
• Core Competencies:
  • Exceptional communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
  • Strong organizational and time management abilities to prioritize tasks and meet deadlines in a fast-paced environment.
  • Analytical mindset with the capacity to interpret market data and customer feedback to drive sales strategies.
  • Proficiency in using standard office software and sales tools to prepare reports and manage customer accounts.
  • Commitment to ethical business practices and adherence to company policies and procedures.

The ideal candidate will be a self-motivated professional with a passion for sales, a customer-centric approach, and a drive to achieve and exceed performance targets. If you are looking to advance your career in a dynamic and supportive environment, we encourage you to apply for this exciting opportunity.