Information Technology Specialist

IT Support & Venue Technology Specialist

We are seeking an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Jeddah. This is a 7-month fixed-term contract role supporting venue preparation, technology testing, rehearsals, and live football tournament operations.

• Provide first- and second-line IT support to venue teams, employees, contractors, and operational stakeholders.
• Install, configure, and troubleshoot IT equipment, including laptops, desktops, printers, scanners, mobile devices, and more.
• Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi, and connectivity issues.
• Set up and test IT equipment across various operational spaces.
• Conduct venue technology checks before rehearsals, matchdays, and live tournament activities.
• Operate from the venue IT help desk or technology operations centre during live events.
• Coordinate with other technology teams as required.
• Maintain live incident logs and provide regular updates.
• Prepare, issue, track, and recover IT equipment allocated to venue teams.
• Maintain accurate IT asset registers, equipment handover records, and inventory reports.
• Support venue decommissioning and final equipment reconciliation.
• Follow all IT security, cybersecurity, access-control, and data-protection requirements.
• Prepare daily reports covering incidents, outstanding issues, equipment status, and operational risks.

Qualifications and experience include a diploma or bachelor’s degree in Information Technology, Computer Science, or a related field, with a minimum of 3 years of experience in IT support, desktop support, IT help desk, or venue technology. Previous experience supporting stadiums, football tournaments, or major live events is strongly preferred.

Important requirements include availability for the full contract from 15 August 2026 to 28 February 2027, comfort working primarily from stadiums and tournament venues in Jeddah, and flexibility to work evenings, weekends, public holidays, and extended hours during live tournament periods.

Candidates should clearly highlight any stadium, matchday, sporting event, or venue technology experience in their CV.