253627 - Regional Recruitment Advisor (SNEW)

Role Overview

We are seeking a highly motivated and customer-focused Regional Recruitment Advisor to join our dynamic East Region Recruitment Services team. This pivotal role involves delivering comprehensive recruitment support, providing expert advice on recruitment processes, and contributing to the strategic development of NHS Scotland Recruitment Services. The successful candidate will play a key part in enhancing our recruitment operations while ensuring a seamless and professional experience for service users.

Key Responsibilities

• Recruitment Operations: Execute day-to-day recruitment activities, including managing enquiries, processing applications, and coordinating recruitment workflows to meet service demands.
• Advisory Support: Offer expert guidance and solutions to service users on recruitment processes, procedures, and best practices, ensuring compliance with NHS Scotland standards.
• Team Collaboration: Work closely with the Regional Recruitment Team Lead and Recruitment Services Manager to establish and refine processes, systems, and policies within the East Region Recruitment Services (ERRS).
• Customer Service Excellence: Deliver a high-quality, friendly, and professional first point of contact service to individuals seeking employment opportunities, maintaining a positive and supportive environment.
• Administrative Proficiency: Manage a fast-paced workload with competing priorities, demonstrating strong organisational skills and the ability to meet deadlines in a high-volume setting.
• Technical Competency: Utilise Microsoft Outlook, Word, and Excel proficiently, with a willingness to adapt to and learn new systems as required.

Work Arrangements

The role is based across multiple NHS Scotland sites, including Edinburgh, Livingston, Glenrothes, and Melrose. Flexibility in work location is available, with options for hybrid working arrangements combining office and home-based duties, or full-time office-based work at one of the ERRS sites.

Essential Skills and Experience

We are looking for candidates with a proven track record in administrative roles, particularly within recruitment or customer service environments. The ideal applicant will possess:

• Strong organisational and time-management skills, with the ability to prioritise tasks effectively in a pressurised setting.
• Exceptional customer service orientation, with a commitment to delivering a professional and courteous service.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Demonstrated adaptability and a proactive approach to learning new systems and processes.
• The ability to work collaboratively within a team while managing individual workloads independently.

Our Commitment to Equality and Diversity

NHS Scotland is dedicated to fostering an inclusive workforce that reflects the diversity of the communities we serve. We actively encourage applications from all backgrounds and are committed to supporting disabled candidates, individuals with long-term health conditions, and neurodivergent applicants through reasonable adjustments to our recruitment processes. Our goal is to create an environment where every employee feels valued, respected, and empowered to perform at their best.

Legal Requirements

To be eligible for this role, candidates must have the legal right to work in the United Kingdom. NHS Scotland adheres to UK Visa and Immigration Service requirements to verify employment eligibility. Further details on these checks and candidate responsibilities can be found in the additional information provided for this vacancy.

Application Guidance

Candidates are encouraged to tailor their applications to reflect their genuine skills, experiences, and motivations. While AI tools may assist in planning and refining responses, all submitted content must be original and authored by the applicant. Applications that rely heavily on AI-generated content may be withdrawn. We value authenticity and are committed to understanding the unique contributions each candidate brings to our team.

Please note that due to anticipated high interest in this position, the vacancy may close early once a sufficient number of applications have been received. We recommend submitting your application promptly to secure consideration.