File Clerk (Remote)

Remote File Clerk

As a Remote File Clerk, you will play a pivotal role in maintaining the accuracy, organization, and security of digital and scanned records across multiple teams. This remote position requires a high level of attention to detail and a commitment to ensuring compliance with established procedures and regulations.

Your key responsibilities will include:

• Intake & indexing: Receive files from various sources, validate completeness, and index each record using standard metadata.
• Document organization: Apply standardized naming conventions, maintain controlled libraries, and convert formats as needed.
• Quality control: Perform daily spot checks, flag exceptions, and maintain error logs to contribute to process improvements.
• Records governance & compliance: Handle sensitive records with strict access controls, follow retention schedules, and support audits.
• Collaboration & communication: Coordinate with various teams to clarify file requirements, provide status updates, and address any issues found during processing.

You may use a variety of tools in this role, including cloud storage platforms, document tools, spreadsheets, ticketing systems, e-signature platforms, and basic office productivity tools.

Success in this role will be measured by metrics such as accuracy rate, turnaround time, backlog size, audit retrieval speed, compliance adherence, and more.

We seek candidates with experience in records management, admin support, or clerical work, along with a strong attention to detail and comfort handling confidential information. Proficiency in file systems, spreadsheets, PDFs, and collaboration tools is essential.