Customer Development Manager-Discounters

Position Overview

Colgate-Palmolive is seeking a dynamic and results-driven Customer Development Manager-Discounters to join our team in Jeddah, Saudi Arabia. In this pivotal role, you will be responsible for driving sales growth, expanding market share, and fostering strategic partnerships with key discounter retailers. Your expertise in category management, trade marketing, and customer engagement will be instrumental in optimizing our presence in the fast-moving consumer goods (FMCG) sector. This position offers an exciting opportunity to contribute to the success of a globally recognized brand while working in a collaborative and innovative environment.

Key Responsibilities

The Customer Development Manager-Discounters will play a critical role in executing our business strategy by performing the following duties:

• Retailer Engagement & Partnership Development: Build and maintain strong relationships with discounter retailers to ensure alignment with Colgate-Palmolive’s business objectives. Collaborate with key stakeholders to identify growth opportunities and implement tailored solutions that drive mutual success.
• Sales & Revenue Growth: Develop and execute strategic plans to maximize sales performance across discounter channels. Monitor market trends, competitive dynamics, and consumer insights to inform decision-making and capitalize on emerging opportunities.
• Category Management & Merchandising: Lead category management initiatives to optimize product assortment, pricing, and promotional strategies. Work closely with retailers to enhance shelf visibility, implement effective planograms, and ensure compliance with brand standards.
• Trade Marketing & Promotions: Design and execute trade marketing programs, including in-store activations, seasonal campaigns, and digital promotions, to boost brand awareness and drive consumer demand. Analyze campaign performance and adjust strategies to achieve KPIs.
• Performance Analysis & Reporting: Track and evaluate key performance indicators (KPIs) such as sales volume, market share, and return on investment (ROI). Prepare comprehensive reports for senior management, highlighting progress, challenges, and recommendations for continuous improvement.
• Cross-Functional Collaboration: Partner with internal teams, including marketing, supply chain, and finance, to align on business goals and ensure seamless execution of initiatives. Act as a liaison between Colgate-Palmolive and external partners to streamline operations and resolve issues proactively.
• Compliance & Brand Standards: Ensure adherence to company policies, industry regulations, and ethical standards in all customer interactions and business activities. Uphold Colgate-Palmolive’s brand integrity while fostering a culture of accountability and excellence.

Qualifications & Skills

To excel in this role, candidates must possess the following qualifications and competencies:

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. An MBA or advanced degree is a plus.
• Experience: Minimum of 5 years of progressive experience in customer development, sales management, or retail account management, with a proven track record in the FMCG or discounter sector. Prior experience with international brands is highly desirable.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM systems, data analytics tools, and retail management software. Strong analytical skills to interpret market data and drive informed decisions.
• Soft Skills: Exceptional communication, negotiation, and interpersonal skills. Ability to influence stakeholders, build consensus, and lead cross-functional teams. Strong problem-solving abilities and a results-oriented mindset.
• Language Proficiency: Fluency in English and Arabic is required. Additional languages are a valuable asset.
• Travel Requirements: This role involves regular travel within the region to meet with retail partners and attend industry events. Willingness to travel as needed is essential.

Why Join Colgate-Palmolive?

As a global leader in oral care, personal care, and pet nutrition, Colgate-Palmolive offers a rewarding career with opportunities for professional growth and development. Our employees benefit from a collaborative work environment, competitive compensation packages, and a commitment to sustainability and social responsibility. Joining our team means contributing to a legacy of innovation and excellence while making a positive impact on consumers worldwide.

If you are a proactive and ambitious professional ready to take the next step in your career, we invite you to apply for the Customer Development Manager-Discounters position in Jeddah. Together, we can continue to drive success and shape the future of the FMCG industry.