Supervisor-Food Services (Dry)

Position Overview

We are seeking a highly motivated and experienced Supervisor-Food Services (Dry) to join our dynamic team at Marriott International, Inc. in Saudi Arabia. In this pivotal role, you will oversee and manage the dry food services operations, ensuring the highest standards of quality, efficiency, and guest satisfaction. Your leadership will be instrumental in maintaining operational excellence and fostering a positive work environment within the food services department.

Key Responsibilities

The Supervisor-Food Services (Dry) will play a critical role in the following areas:

• Operational Management: Oversee the daily operations of the dry food services section, including inventory management, stock control, and procurement of dry goods to meet operational demands.
• Team Leadership: Lead, mentor, and motivate a team of food service staff, providing guidance, training, and performance evaluations to ensure a high-performing and cohesive unit.
• Quality Assurance: Implement and enforce strict quality control measures to guarantee that all dry food items meet Marriott International’s renowned standards for freshness, presentation, and compliance with health and safety regulations.
• Cost Control: Monitor and manage budgetary allocations, track expenses, and identify opportunities for cost savings without compromising service quality or guest satisfaction.
• Inventory Management: Maintain accurate records of inventory levels, conduct regular audits, and coordinate with procurement teams to ensure timely replenishment of stock while minimizing waste.
• Guest Service Excellence: Collaborate with other departments to deliver exceptional guest experiences, addressing any concerns or special requests related to dry food services in a timely and professional manner.
• Compliance and Safety: Ensure adherence to all local and international food safety standards, including HACCP, ISO, and Marriott’s internal policies, to maintain a safe and compliant working environment.
• Process Improvement: Identify inefficiencies in current processes and propose innovative solutions to enhance productivity, reduce waste, and improve overall operational performance.

Qualifications and Skills

To excel in this role, candidates must possess the following qualifications and competencies:

• Education: A high school diploma or equivalent is required; a degree in Hospitality Management, Culinary Arts, or a related field is highly desirable.
• Experience: Minimum of 3-5 years of progressive experience in food services, with at least 2 years in a supervisory or leadership role within a hospitality or large-scale food service environment.
• Technical Skills: Proficiency in inventory management systems, Microsoft Office Suite (particularly Excel), and familiarity with food safety and sanitation regulations.
• Leadership Abilities: Demonstrated ability to lead and inspire teams, resolve conflicts, and foster a collaborative and productive work environment.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with staff, guests, and senior management.
• Attention to Detail: Strong organizational skills and a keen eye for detail to ensure accuracy in inventory tracking, quality control, and compliance reporting.
• Cultural Awareness: Sensitivity to diverse cultural norms and practices, particularly in an international hospitality setting such as Saudi Arabia.

Work Environment

The Supervisor-Food Services (Dry) will operate within a fast-paced, high-volume environment typical of Marriott International’s luxury properties in Saudi Arabia. The role requires flexibility to work in shifts, including evenings, weekends, and holidays, to accommodate operational needs. Physical demands include standing, walking, lifting, and carrying items up to 25 pounds. The position offers a competitive salary, comprehensive benefits package, and opportunities for professional growth within a globally recognized hospitality brand.