Assistant Sales Manager

About Accor

At Accor, we transcend the boundaries of a global hospitality leader. We embrace individuality, fostering an inclusive environment where your career and personal growth align seamlessly with our dynamic brand. Our commitment to your development ensures that every day presents an opportunity to learn, innovate, and contribute meaningfully to the future of gastronomy and hospitality. Join us to craft your unique professional narrative and help redefine industry standards. Explore the possibilities at Accor by visiting https://careers.accor.com/. Embrace a career where passion meets purpose, and together, we challenge the status quo. #BELIMITLESS

Position Overview

We are seeking a proactive and results-oriented Assistant Sales Manager to join our esteemed sales team in Riyadh, Saudi Arabia. This critical role will support the Director of Sales in driving revenue growth, cultivating enduring client relationships, and executing strategic sales initiatives. The ideal candidate will exhibit a blend of enthusiasm, analytical acumen, and a dedication to delivering exceptional customer service while fostering a collaborative team environment. Your responsibilities will include identifying market opportunities, coordinating sales activities, and contributing to the organization’s long-term success.

Key Responsibilities

• Sales Strategy & Market Analysis: Develop and maintain a robust repository of sales reference materials, market research, and industry publications to stay abreast of evolving trends and sales methodologies. Conduct comprehensive market analysis to uncover business opportunities, assess client demographics, and refine market penetration strategies.
• Client Engagement & Business Development: Execute targeted sales initiatives, including outreach programs and market visits, to promote services and generate new business prospects within Riyadh and neighboring regions. Build and sustain strong relationships with key stakeholders such as corporate clients, travel agencies, airlines, professional associations, and community organizations to secure new business ventures.
• Collaboration & Operational Support: Review and evaluate internal marketing materials, promotional signage, and collateral to ensure alignment with brand standards and visual impact. Partner with the Food and Beverage Department to design and implement special initiatives and seasonal campaigns aimed at boosting revenue and enhancing customer engagement. Coordinate with Front Office and Housekeeping Departments to streamline reservation management, address customer inquiries, fulfill special requests, and resolve complaints efficiently.
• Team Leadership & Performance Management: Assist in supervising and mentoring sales department personnel, providing guidance and motivation to achieve departmental goals and performance benchmarks. Monitor and analyze sales performance metrics, KPIs, and market data to inform strategic decision-making and identify areas for improvement.
• Reporting & Strategic Insights: Prepare detailed sales reports and presentations for senior management, highlighting achievements, challenges, and actionable recommendations to drive continuous improvement.

Qualifications & Competencies

• Experience: Minimum of 2 years in a sales or assistant management role within an upscale hospitality setting.
• Education: Bachelor’s Degree or higher diploma in Hotel Management, Business Administration, or a related field.
• Language & Communication: Fluency in English, both written and verbal, with exceptional communication and presentation skills.
• Analytical & Strategic Thinking: Proven ability to analyze market trends, conduct research, and translate insights into effective sales strategies.
• Technical Proficiency: Strong command of Customer Relationship Management (CRM) software and sales analytics tools.
• Client Relationship Management: Demonstrated expertise in building and maintaining client relationships, with a track record of generating new business opportunities.
• Organizational Skills: Excellent time management and multitasking abilities, with the capacity to prioritize tasks effectively in a fast-paced environment.
• Soft Skills: Strong negotiation, problem-solving, and interpersonal skills, with the ability to navigate complex client situations with diplomacy and professionalism. Self-motivated, disciplined, and results-driven with a passion for exceeding sales targets.