Admin Assistant-Food & Bev

Position Overview

We are seeking a highly organized and detail-oriented Admin Assistant – Food & Beverage to join our dynamic team at EDITION Hotels on Shura Island, The Red Sea. This role is pivotal in ensuring the seamless operation of our administrative functions within the Food & Beverage department. The ideal candidate will be responsible for managing data entry, maintaining records, and providing exceptional support to both staff and guests. If you thrive in a fast-paced environment and possess strong administrative skills, we invite you to apply and become part of our commitment to delivering unparalleled luxury and service.

Key Responsibilities

• Data Management: Accurately input, retrieve, and update information stored in computer databases using keyboards, mice, or trackballs to maintain guest files, reservations, and client requests. Ensure all records are current, organized, and easily accessible.
• Document Preparation: Utilize word processing, spreadsheet, database, and presentation software to create, edit, and format professional correspondence, memos, reports, and other essential documents. Ensure precision and adherence to company standards.
• Mail and Communication Handling: Manage the receipt, processing, and distribution of incoming and outgoing mail, including proper franking and internal routing. Utilize fax machines and other standard office equipment as required.
• Filing and Archiving: Develop, maintain, and update both digital and physical filing systems for documents, reports, and records. Ensure confidentiality and security of sensitive information in compliance with company policies.
• Guest and Staff Support: Greet and assist guests in accordance with the hotel’s high standards, anticipating their needs and providing courteous, efficient service. Communicate clearly and professionally in all interactions, including telephone correspondence.
• Team Collaboration: Foster positive and constructive working relationships with colleagues, offering support and assistance to achieve common goals. Address employee concerns with professionalism and discretion.
• Physical Requirements: Perform tasks involving lifting, carrying, pushing, or pulling items weighing up to 4.5 kilograms independently. Maintain a neat and professional appearance at all times, adhering to the company’s dress code and uniform policies.
• Policy Adherence: Strictly follow all company policies and procedures, including those related to confidentiality, data protection, and property security. Uphold the brand’s standards and values in every aspect of your role.

Qualifications and Skills

To excel in this role, candidates should possess the following:

• A minimum of high school diploma or equivalent; additional administrative or hospitality training is a plus.
• Proven experience in an administrative or support role, preferably within the hospitality or food & beverage industry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic database management.
• Exceptional written and verbal communication skills, with a keen attention to detail and accuracy.
• Strong organizational and time-management abilities, with the capacity to prioritize tasks effectively in a high-volume environment.
• A customer-centric mindset with the ability to anticipate guest needs and deliver personalized service.
• Physical stamina to perform duties that may involve standing, walking, or lifting for extended periods.
• Commitment to diversity, equity, and inclusion, with a respectful and professional demeanor toward all colleagues and guests.

Why Join EDITION Hotels?

At EDITION Hotels, we redefine luxury by blending the visionary creativity of Ian Schrager with the global expertise of Marriott International. Our properties offer an unparalleled experience, combining sophistication, innovation, and personalized service to create unforgettable moments for our discerning guests. As part of our team, you will contribute to an environment where originality, excellence, and individuality are celebrated. We are committed to fostering a workplace that values diversity, promotes professional growth, and rewards dedication. If you are passionate about hospitality and eager to make a meaningful impact, we encourage you to apply and become part of our legacy of exceptional service.