Operation Manager

Position Overview

We are seeking a dynamic and results-driven Operations Manager to lead our Operations Department and drive excellence in engineering, project execution, and after-sales support. This pivotal role requires a strategic leader with a strong technical background, exceptional project management skills, and a proven track record in optimizing operational performance. The ideal candidate will be responsible for setting departmental objectives, ensuring compliance with industry standards, and delivering projects on time, within budget, and to the highest quality standards.

Key Responsibilities

The Operations Manager will play a critical role in shaping the company’s operational success through the following core responsibilities:

• Operations Leadership:

  Lead the Operations Department by establishing annual operational goals, defining key performance indicators (KPIs), and aligning strategies with the company’s business objectives. Focus on enhancing operational efficiency, optimizing resource allocation, and fostering a culture of continuous improvement across all functional areas.

• Engineering & Design Management:

  Oversee all engineering and design activities, including concept design, detailed engineering, shop drawings, engineering calculations, design reviews, technical specifications, value engineering, and design optimization. Ensure that all engineering deliverables comply with the Saudi Building Code, international standards, client specifications, and manufacturer requirements.

• Technical Authority:

  Serve as the company’s principal technical authority by evaluating technical proposals, approving engineering solutions, and resolving complex technical challenges. Provide expert guidance to the Sales & Technical Manager during tendering processes and deliver strategic technical recommendations to senior management.

• Project Management:

  Provide comprehensive oversight for all awarded projects, encompassing project planning, resource allocation, budget control, procurement coordination, manufacturing oversight, installation management, testing and commissioning, and client handover. Ensure projects are executed safely, on schedule, within budget, and in strict adherence to contractual quality standards.

• Maintenance & After-Sales Support:

  Manage warranty services, preventive and corrective maintenance, Annual Maintenance Contracts (AMCs), spare parts inventory, and customer support. Develop and nurture long-term customer relationships by delivering responsive after-sales service and exceptional technical support.

Qualifications & Competencies

To excel in this role, candidates must meet the following requirements and possess the following competencies:

• Experience: 6-12 years of hands-on experience in Smart Parking Systems or elevator projects.
• Education: Bachelor’s degree in Mechanical Engineering or a related field.
• Language Proficiency: Fluency in both Arabic and English, with strong communication and negotiation skills.
• Technical Skills: Proficiency in Microsoft Office Suite; familiarity with design and technical tools is advantageous.
• Competencies:
  • Strong technical expertise in engineering design, project management, and mechanical/electrical systems.
  • Proven leadership abilities, including strategic thinking, decision-making, coaching, and mentoring.
  • Excellent negotiation, contract administration, and procurement coordination skills.
  • Commitment to safety, quality, and continuous improvement in all operational processes.

If you are a seasoned professional with a passion for operational excellence and a drive to lead high-impact projects, we invite you to apply. Please submit your updated CV to [email protected] with the job title clearly mentioned in the subject line.