Account Manager – B2B Sales

Position Overview

We are seeking a dynamic and results-driven Account Manager – B2B Sales to join our esteemed team at Royal Hospitality & Trading Group, based in Jeddah. In this pivotal role, you will serve as the primary liaison between our organization and key business clients, fostering long-term relationships while driving revenue growth and ensuring customer satisfaction. The ideal candidate will possess a proven track record in B2B sales, exceptional negotiation skills, and a deep understanding of client management strategies. This position offers an exciting opportunity to contribute to the success of a leading hospitality and trading enterprise in the region.

Key Responsibilities

• Client Relationship Management: Develop and maintain strong, mutually beneficial relationships with existing and prospective B2B clients, acting as a trusted advisor to understand their needs and deliver tailored solutions.
• Sales Strategy Execution: Collaborate with the sales and marketing teams to identify new business opportunities, set and achieve quarterly and annual sales targets, and contribute to the development of strategic sales plans.
• Contract Negotiation & Closing: Lead negotiations with clients to secure contracts, ensuring favorable terms while aligning with company objectives. Demonstrate proficiency in closing deals and overcoming objections to drive revenue growth.
• Market & Competitive Analysis: Conduct thorough market research to identify industry trends, competitive positioning, and emerging opportunities. Utilize insights to refine sales strategies and enhance client offerings.
• Customer Retention & Upselling: Proactively engage with clients to identify opportunities for upselling or cross-selling products and services, thereby maximizing customer lifetime value and reducing churn rates.
• Reporting & Performance Tracking: Maintain accurate records of sales activities, client interactions, and pipeline progress. Provide regular reports to management on key performance indicators (KPIs), sales forecasts, and strategic recommendations.
• Cross-Functional Collaboration: Work closely with internal departments, including logistics, finance, and customer support, to ensure seamless order fulfillment, issue resolution, and client satisfaction.

Qualifications & Skills

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. A Master’s degree or relevant professional certification (e.g., CMA, CPA) is a plus.
• Experience: Minimum of 5 years of progressive experience in B2B sales, account management, or a similar client-facing role within the hospitality, trading, or FMCG sectors.
• Sales Acumen: Demonstrated ability to meet and exceed sales targets, with a strong grasp of consultative selling techniques and negotiation strategies.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively to stakeholders at all levels.
• Analytical Mindset: Proficiency in using CRM software (e.g., Salesforce, HubSpot) and data analytics tools to track performance, forecast trends, and optimize sales processes.
• Leadership & Teamwork: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams to achieve organizational goals.
• Cultural Competence: Fluency in English and Arabic is highly desirable. Strong interpersonal skills to navigate diverse business environments and build rapport with clients from various backgrounds.

Why Join Royal Hospitality & Trading Group?

As a member of our elite team, you will benefit from a collaborative and innovative work environment where your contributions are recognized and rewarded. We offer competitive compensation packages, including performance-based bonuses, comprehensive health benefits, and opportunities for professional development. Additionally, you will have the chance to work with industry leaders, contribute to high-impact projects, and shape the future of a dynamic organization in the hospitality and trading sectors.

If you are a proactive, goal-oriented professional with a passion for B2B sales and client relationship management, we invite you to apply for this exciting opportunity in Jeddah. Join us in driving growth, fostering excellence, and delivering unparalleled value to our clients and stakeholders.