Receptionist - Nurse

About KKT KSA

KKT KSA is a leading healthcare provider specializing in scientifically validated treatments for musculoskeletal conditions, including back, neck, joint, and spine-related issues. Our clinic adopts a comprehensive approach that targets the root causes of discomfort rather than merely alleviating symptoms. By focusing on individualized care plans, we aim to enhance patient mobility, reduce pain, and improve overall quality of life. At KKT KSA, we foster a professional, patient-centered environment where our dedicated healthcare teams collaborate seamlessly to deliver exceptional treatment and service standards.

Position Overview

We are seeking a dynamic and compassionate Receptionist-Nurse to join our team in the Riyadh Region. This full-time, on-site role combines front desk management with essential nursing responsibilities, ensuring a seamless patient experience from arrival to departure. The ideal candidate will serve as the first point of contact for patients, providing warm greetings, accurate information, and efficient administrative support while maintaining the highest standards of professionalism and confidentiality.

Key Responsibilities

• Patient Interaction: Greet and welcome patients in a courteous and professional manner, creating a positive first impression of the clinic.
• Front Desk Management: Handle all front desk operations, including answering and directing phone calls, managing appointment scheduling and confirmations, and coordinating with clinical staff to ensure smooth workflow.
• Administrative Duties: Maintain accurate patient records, perform data entry, manage check-in and check-out processes, and assist with basic clerical tasks such as filing and document handling.
• Patient Support: Provide clear and concise information about clinic services, procedures, and policies, addressing patient inquiries with patience and professionalism.
• Team Collaboration: Work closely with healthcare professionals to facilitate patient care, ensuring seamless communication between reception and clinical departments.
• Confidentiality & Compliance: Uphold strict confidentiality standards by handling sensitive patient information in accordance with clinic policies and regulatory requirements.
• Operational Efficiency: Demonstrate strong organizational and time-management skills to manage multiple tasks efficiently in a fast-paced environment.

Requirements

To excel in this role, candidates must meet the following criteria:

• Nationality: Must be a Saudi national.
• Experience: Previous experience in a clinic, health center, or healthcare setting is required.
• Education: High school diploma or equivalent; post-secondary education or certifications in administration, customer service, or healthcare are advantageous.
• Licensing & Certification: Must hold a valid SCFHS license/registration as a Registered Nurse or Nurse Specialist.
• Nursing Qualifications: Bachelor’s degree or diploma in Nursing from a recognized institution, with a minimum of 2 years of relevant clinical experience preferred.
• Certifications: Current Basic Life Support (BLS) certification is required.
• Skills & Competencies:
  • Exceptional customer service and communication skills, with the ability to interact professionally with patients and colleagues.
  • Proficiency in receptionist duties, including phone etiquette, appointment scheduling, and visitor management.
  • Strong clerical and organizational abilities, including data entry, record keeping, and office software proficiency.
  • Commitment to maintaining confidentiality and handling sensitive information with integrity.
  • Ability to work effectively in a multidisciplinary team, demonstrating compassion and patient-focused care.
• Language Proficiency: Fluency in English is essential; proficiency in Arabic is highly beneficial for patient communication.

Why Join KKT KSA?

As a valued member of our team, you will contribute to a mission-driven organization dedicated to improving patient outcomes through innovative and evidence-based care. You will enjoy a supportive work environment, professional development opportunities, and the satisfaction of making a meaningful difference in the lives of our patients. If you are a motivated individual with a passion for healthcare and exceptional customer service, we encourage you to apply and become part of our growing team.