Receptionist (Riyadh)

About Majestic International Group

Majestic International Group is a forward-thinking, diversified organization committed to delivering unparalleled efficiency and premium services across all its divisions. Rooted in American business principles—such as discipline, excellence, adaptability, and motivation—we have cultivated enduring partnerships that contribute to the nation’s sustainable development and growth. Our organization leverages expert technical capabilities, specialized skillsets, and intelligent management systems to ensure superior service delivery in every market we serve.

Position Overview

We are seeking a highly organized and professional Receptionist to join our team in Riyadh. This full-time, on-site role is ideal for an individual who thrives in a dynamic environment and is dedicated to providing exceptional front-of-house services. The Receptionist will serve as the first point of contact for visitors and clients, ensuring a warm and professional welcome while maintaining seamless operational flow. The role encompasses a range of responsibilities, including managing incoming communications, coordinating appointments, handling administrative tasks, and upholding the highest standards of customer service.

Key Responsibilities

• Greet and welcome visitors in a courteous and professional manner, ensuring a positive first impression of the organization.
• Answer, screen, and transfer incoming calls with exceptional phone etiquette and clarity, directing inquiries to the appropriate departments or personnel.
• Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate distribution and record-keeping.
• Schedule, coordinate, and confirm appointments, meetings, and events, maintaining an organized and up-to-date calendar.
• Perform general clerical duties, including data entry, filing, and maintaining accurate records to support administrative operations.
• Ensure the reception area is consistently tidy, well-presented, and equipped to meet the needs of visitors and staff.
• Provide outstanding customer service to all visitors, callers, and internal stakeholders, fostering a welcoming and professional atmosphere.
• Assist with ad-hoc administrative tasks as required, demonstrating flexibility and adaptability in a fast-paced environment.

Qualifications and Skills

To excel in this role, candidates must meet the following requirements:

• Advanced proficiency in both English and Arabic, both verbally and in writing, to effectively communicate with diverse stakeholders.
• Exceptional phone etiquette and customer service skills, with a strong commitment to delivering a positive experience.
• Outstanding verbal and written communication abilities, enabling clear and professional interactions with all levels of staff and visitors.
• Proficient clerical skills, including accurate data entry, record-keeping, and organizational tasks.
• Prior experience in a receptionist or front-desk role is highly advantageous, though not mandatory for motivated candidates.
• Ability to multitask, prioritize competing demands, and maintain composure under pressure in a high-traffic environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
• A high school diploma or equivalent is required; an associate’s or bachelor’s degree in a related field is preferred.