Information Technology Governance

About the Role

We are seeking a highly motivated and detail-oriented Specialist – IT Governance to join our dynamic team and play a pivotal role in shaping the future of IT governance, compliance, and policy management within our organization. This position offers a unique opportunity to contribute to the development and implementation of robust governance frameworks that align with our strategic objectives, regulatory requirements, and industry best practices. The ideal candidate will possess strong analytical capabilities, exceptional documentation skills, and the ability to collaborate effectively with cross-functional stakeholders to drive governance maturity and ensure organizational excellence.

Key Responsibilities

The successful candidate will be responsible for a wide range of governance-related activities, including:

• IT Governance & Policy Management:
  • Develop, maintain, and periodically review IT policies, standards, procedures, and governance documentation to ensure alignment with business objectives and regulatory requirements.
  • Support the continuous improvement of IT governance processes and promote governance awareness across the IT organization.
  • Ensure governance documentation adheres to industry best practices and frameworks such as COBIT, ITIL, and ISO standards.
• Compliance & Regulatory Governance:
  • Monitor and ensure compliance with IT governance frameworks, internal policies, and regulatory requirements, including NCA Essential Cybersecurity Controls (ECC), ISO standards, COBIT, and ITIL.
  • Identify compliance gaps and recommend corrective actions to mitigate risks and enhance organizational maturity.
  • Assist in maintaining and improving governance maturity and organizational compliance across all IT functions.
• IT Audit & Control Management:
  • Coordinate internal and external IT audits, ensuring timely completion and adherence to audit protocols.
  • Maintain comprehensive audit documentation, evidence, and tracking systems to support audit findings and remediation actions.
  • Facilitate management responses to audit observations and oversee the implementation of corrective measures.
• Risk & Governance Reporting:
  • Monitor IT governance controls, key performance indicators (KPIs), and compliance metrics to assess performance and identify trends.
  • Prepare governance dashboards, management reports, and risk assessments to support data-driven decision-making.
  • Collaborate with risk management teams to identify governance improvement opportunities and operational risks.
• Collaboration & Continuous Improvement:
  • Work closely with IT, Cybersecurity, Risk Management, Internal Audit, and business stakeholders to foster a culture of governance excellence.
  • Support governance initiatives and compliance projects to enhance operational efficiency and alignment with organizational goals.
  • Contribute to the continuous improvement of governance processes, documentation, and reporting mechanisms.

Required Skills & Competencies

To excel in this role, candidates must demonstrate the following skills and competencies:

• Technical Proficiency: Working knowledge of IT governance, compliance, and audit practices, with a strong understanding of frameworks such as COBIT, ITIL, ISO 20000, and NCA Essential Cybersecurity Controls (ECC).
• Analytical & Problem-Solving Skills: Ability to analyze complex information, identify compliance gaps, and develop effective solutions to mitigate risks.
• Documentation & Technical Writing: Exceptional ability to create clear, concise, and accurate governance documentation, reports, and presentations.
• Communication & Stakeholder Management: Strong interpersonal skills to collaborate with diverse teams, present findings to management, and influence governance initiatives across the organization.
• Organizational & Time Management: Proven ability to manage multiple priorities, meet deadlines, and maintain high standards of accuracy and attention to detail.
• Leadership Competencies:
  • Ownership and accountability for governance-related tasks and projects.
  • Strong analytical thinking to assess risks and drive continuous improvement.
  • Effective communication to articulate governance requirements and benefits.
  • Collaboration across cross-functional teams to ensure alignment and shared ownership of governance objectives.
  • Commitment to continuous improvement and innovation in governance practices.
  • Exceptional planning and organizational skills to streamline governance processes.

Required Experience

Candidates must meet the following experience requirements:

• Minimum of 2–3 years of relevant experience in IT Governance, IT Compliance, IT Audit, Risk Management, or a related IT discipline.
• Proven experience in developing and maintaining IT policies, standards, procedures, and governance documentation.
• Hands-on experience supporting internal and external IT audits, including coordination, documentation, and remediation tracking.
• Familiarity with monitoring compliance assessments and implementing corrective actions to address gaps.