F&B Service Manager

Position Overview

We are seeking a dynamic and experienced F&B Service Manager to join our esteemed team at Marriott International, Inc. in Jeddah. In this pivotal role, you will be responsible for overseeing the day-to-day operations of our Food & Beverage (F&B) services, ensuring exceptional guest experiences while maintaining the highest standards of quality, efficiency, and profitability. The ideal candidate will possess a strong leadership background in hospitality, a keen eye for detail, and a passion for delivering outstanding service in a fast-paced environment.

Key Responsibilities

• Operational Leadership: Lead and manage a high-performing F&B service team, including waitstaff, bartenders, and support staff, to ensure seamless service delivery across all outlets, such as restaurants, bars, and room service.
• Guest Experience Excellence: Drive a culture of guest-centric service by setting benchmarks for hospitality, personalizing guest interactions, and resolving service issues promptly to exceed expectations.
• Financial Performance: Monitor and optimize F&B revenue streams, control costs, and implement strategies to enhance profitability while maintaining quality standards. Prepare and analyze financial reports to support decision-making.
• Team Development & Training: Mentor and develop team members through ongoing training, performance evaluations, and career progression initiatives to foster a skilled and motivated workforce.
• Compliance & Standards: Ensure strict adherence to Marriott International’s brand standards, health and safety regulations, and local labor laws. Conduct regular audits to maintain compliance and uphold the company’s reputation for excellence.
• Vendor & Inventory Management: Collaborate with procurement teams to manage supplier relationships, negotiate contracts, and oversee inventory levels to minimize waste and maximize efficiency.
• Innovation & Trends: Stay abreast of industry trends, emerging technologies, and innovative F&B concepts to enhance service offerings and drive customer satisfaction.

Qualifications & Skills

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., CHA, CFBE) are advantageous.
• Experience: Minimum of 5 years of progressive experience in F&B service management within the hospitality industry, with at least 2 years in a supervisory or managerial capacity.
• Leadership: Proven ability to lead, motivate, and develop teams in a high-pressure environment, with a track record of achieving operational and financial targets.
• Customer Focus: Exceptional interpersonal and communication skills, with a strong commitment to delivering personalized and memorable guest experiences.
• Analytical Skills: Proficiency in financial analysis, budgeting, and performance metrics to drive data-informed decision-making.
• Technical Proficiency: Familiarity with F&B management software, POS systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Language Skills: Fluency in English is essential; additional proficiency in Arabic is highly desirable.

Why Join Marriott International?

As a global leader in hospitality, Marriott International offers unparalleled opportunities for professional growth, competitive compensation packages, and a supportive work environment. You will become part of a diverse and inclusive team dedicated to creating exceptional experiences for guests and employees alike. Our commitment to innovation, sustainability, and community engagement ensures that your career with us is both rewarding and impactful.

Location & Application

This position is based in Jeddah, a vibrant city known for its rich cultural heritage and dynamic business landscape. If you are a passionate hospitality professional ready to take the next step in your career, we invite you to apply and become a part of our world-class team.