Head Barista

Position Overview

We are seeking a dynamic and experienced Head Barista to lead our beverage operations at the prestigious Rosewood Hotel Group in Saudi Arabia. In this pivotal role, you will oversee the daily functions of our coffee bar, ensuring exceptional service standards, operational efficiency, and a seamless guest experience. The ideal candidate will combine a deep passion for coffee craftsmanship with strong leadership skills to mentor and inspire a high-performing team.

Key Responsibilities

• Team Leadership: Supervise, train, and motivate a team of baristas to deliver outstanding service, maintaining high standards of professionalism and hospitality.
• Operational Excellence: Manage inventory, equipment maintenance, and workflow optimization to ensure smooth daily operations and minimize waste.
• Quality Assurance: Uphold the highest standards of coffee preparation, ensuring consistency in taste, presentation, and adherence to brand guidelines.
• Guest Engagement: Act as the face of the coffee bar, engaging with guests to understand preferences, provide recommendations, and create memorable experiences.
• Menu Development: Collaborate with the culinary team to innovate and refine beverage offerings, incorporating seasonal ingredients and trends to enhance the menu.
• Training & Development: Conduct regular training sessions to elevate the skills of the team, focusing on coffee knowledge, latte art, and customer service excellence.
• Compliance & Safety: Ensure adherence to health, safety, and hygiene regulations, as well as company policies and local labor laws.
• Financial Management: Monitor costs, manage budgets, and contribute to revenue generation through upselling and strategic promotions.

Qualifications & Skills

• Experience: Minimum of 3-5 years in a supervisory or leadership role within a high-volume coffee shop, hotel, or hospitality environment.
• Coffee Expertise: In-depth knowledge of coffee varieties, brewing techniques, and latte art, with certifications from recognized institutions (e.g., SCA) considered a plus.
• Leadership: Proven ability to lead, mentor, and inspire teams in fast-paced, customer-centric settings.
• Customer Service: Exceptional interpersonal skills with a focus on guest satisfaction and relationship-building.
• Operational Acumen: Strong organizational skills with the ability to multitask, prioritize, and manage resources effectively.
• Language Proficiency: Fluency in English is essential; additional languages, particularly Arabic, are highly desirable.
• Adaptability: Ability to thrive in a dynamic environment and respond to evolving guest needs and industry trends.

Why Join Rosewood Hotel Group?

As a member of the Rosewood Hotel Group, you will be part of a globally renowned luxury hospitality brand committed to delivering unforgettable experiences. You will benefit from competitive compensation, career growth opportunities, and the chance to work alongside industry leaders in a vibrant and culturally rich setting. This role offers the perfect platform to showcase your expertise while contributing to the success of an iconic brand in Saudi Arabia.