Executive Assistant Manager – Food & Beverage - Luxury Hotel - Qiddiya

Position Overview

We are seeking a dynamic and visionary Executive Assistant Manager – Food & Beverage to lead the Food & Beverage division of our Luxury Hotel in Qiddiya. This pivotal role is responsible for driving operational excellence, fostering a culture of service excellence, and ensuring the division aligns with the BELONG–GATHER–DREAM philosophy. The ideal candidate will provide strategic leadership, nurture talent, and deliver commercially successful guest experiences while maintaining the highest standards of service, profitability, and brand integrity.

Key Responsibilities

Strategic Leadership & Brand Alignment

The Executive Assistant Manager – Food & Beverage will craft and execute a comprehensive F&B strategy that aligns with the hotel’s brand values and business objectives. This includes:

• Developing and implementing innovative F&B concepts to enhance guest satisfaction and revenue generation;
• Leading change management initiatives to modernize operations and service delivery;
• Ensuring all F&B outlets adhere to The Luxury Hotels’ service standards and brand guidelines;
• Collaborating with the Hotel Manager and General Manager to align F&B operations with the hotel’s long-term vision;
• Communicating the company’s vision, mission, and quality management systems to all team members.

Operational Excellence & Service Delivery

This role demands a hands-on approach to maintaining operational excellence across all F&B outlets. Responsibilities include:

• Conducting regular operational reviews, briefings, and performance evaluations to ensure consistency in service quality;
• Supporting outlet managers in optimizing workflows, service design, and guest experience;
• Upholding the highest standards of cleanliness, presentation, and ambiance in all venues;
• Assisting in the development and implementation of sales and promotional activities to drive revenue;
• Monitoring competitor activities and recommending improvements to service methods, equipment, and guest satisfaction strategies;
• Acting as a role model by stepping in during peak periods to support service delivery when necessary.

Financial Accountability & Revenue Growth

The Executive Assistant Manager – Food & Beverage will play a critical role in ensuring the financial health of the division by:

• Overseeing budgeting, forecasting, and financial planning for all F&B outlets;
• Monitoring profitability and implementing corrective measures to address underperforming areas;
• Driving new revenue initiatives and evaluating return on investment (ROI) in collaboration with the EAM of F&B;
• Ensuring each outlet operates profitably through strategic cost control and revenue optimization;
• Assisting in the preparation of the Annual Business Plan and Sales & Marketing Plans;
• Following up on maintenance orders and purchase requests to ensure operational efficiency.

Talent Development & Team Leadership

To cultivate a high-performing team, the Executive Assistant Manager – Food & Beverage will:

• Provide mentorship, training, and development opportunities for all F&B leaders and staff;
• Foster a culture of accountability, innovation, and continuous improvement;
• Ensure all colleagues are aligned with the company’s vision and operational objectives;
• Promote effective communication and collaboration between F&B outlets and other departments;
• Represent the hotel professionally in interactions with guests, regulatory bodies, suppliers, and stakeholders.

Conditions of Work

The Executive Assistant Manager – Food & Beverage will be expected to maintain a strong presence both in the office and on the operational floor, particularly during major service periods such as peak dining hours, events, and high-season operations. This role requires a high level of diplomacy, professionalism, and adaptability to handle diverse situations while upholding the hotel’s reputation and brand image.

Qualifications & Experience

Candidates should possess a minimum of 5 years of progressive experience in Food & Beverage management within a luxury hotel or high-end hospitality environment. A degree in Hospitality Management, Business Administration, or a related field is preferred. Strong leadership, financial acumen, and a passion for delivering exceptional guest experiences are essential. Fluency in English is required, and additional languages are advantageous.