Healthcare System Solutions Associate Manager, Hepatology

Position Overview

GSK Saudi Arabia is at the forefront of advancing Vision 2030 and the Saudi Arabian National Agenda, with a strong commitment to Saudization initiatives. As a Healthcare System Solutions Associate Manager, Hepatology, you will play a pivotal role in transforming healthcare delivery by partnering with priority healthcare institutions and cross-functional teams to identify systemic barriers and co-develop innovative solutions that enhance patient access and optimize hepatology care pathways. This role is designed for a forward-thinking professional who is passionate about driving meaningful change in healthcare systems while ensuring compliance with GSK’s rigorous standards and local regulations.

Core Responsibilities

In this dynamic role, you will be responsible for mapping and analyzing end-to-end patient journeys within priority accounts, focusing on critical touchpoints such as eligible-patient identification, treatment initiation, monitoring, patient support, and treatment completion. Your work will directly contribute to the development and expansion of healthcare system solutions (HSS) across all sectors, with a relentless focus on patient needs and timely access to care. Key responsibilities include:

• System-Level Analysis: Conduct comprehensive assessments of account-specific workflows, stakeholder networks, laboratory testing capabilities, and operational capacities to identify gaps and opportunities for improvement.
• Barrier Identification and Solution Development: Analyze clinical, operational, economic, and patient-experience barriers to generate actionable insights and design tailored, compliant solutions that streamline patient identification, referral, treatment initiation, and completion.
• Project Leadership: Lead HSS projects from inception to completion, including the development of account plans, milestone tracking, risk management, and performance measurement to ensure successful implementation and measurable impact.
• Stakeholder Collaboration: Work closely with healthcare professionals, policymakers, and cross-functional teams—including Marketing, Medical, Market Access, Patient Support Programs (PSP), Government Affairs, Supply, Legal, and Compliance—to align initiatives with GSK’s strategic objectives and local healthcare priorities.
• Patient Support Program (PSP) Integration: Support the implementation of PSP initiatives by aligning services with account workflows, reducing the burden on healthcare professionals and patients, and enhancing overall care experiences.
• Policy and Protocol Advocacy: Collaborate with stakeholders to shape policies and protocols that embed appropriate testing, diagnosis, referral, treatment initiation, and monitoring pathways, ensuring alignment with Saudi Vision 2030 and GSK’s Ways of Working.
• Education and Advocacy: Support healthcare professional education by disseminating the latest disease-area information in compliance with local regulations and GSK’s standards, fostering a culture of continuous learning and improvement.

Compliance and Governance

As a trusted leader within GSK, you will uphold the highest standards of integrity, accountability, and compliance. Your responsibilities will include:

• Compliance Management: Build and maintain robust compliance knowledge, ensuring that all HSS operational activities adhere to GSK’s codes, policies, procedures, and applicable legal requirements.
• Medical Governance: Oversee medical governance responsibilities to ensure that all initiatives meet regulatory and ethical standards.
• Business Partnerships: Foster strong, compliant relationships with distributors and external partners, ensuring alignment with GSK’s legal and operational frameworks.
• Health and Safety Advocacy: Contribute to a safe and healthy work environment by promoting employee well-being and adherence to quality procedures that guarantee the supply of high-quality products to patients.

Qualifications and Experience

To excel in this role, you must meet the following criteria:

• Education: A bachelor’s degree in pharmacy.
• Licensure: A valid SCFHS license as a certified pharmacist in Saudi Arabia.
• Nationality: Saudi National.
• Experience: Minimum of 2 years in the pharmaceutical industry, with a deep understanding of the Saudi healthcare market and public healthcare settings.
• Skills: Demonstrated project-management expertise, stakeholder-coordination capabilities, and a proven ability to drive results in a fast-paced environment.
• Travel: Willingness and ability to travel as required to support field initiatives and stakeholder engagements.

Preferred Qualifications: Experience in healthcare-system solutions, patient support programs, or specialty care (e.g., hepatology, gastroenterology) is highly desirable. Candidates with a track record of supporting new product launches or establishing innovative care pathways will be given preference.

GSK is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified applicants receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, or any other characteristic protected by law.