Technical Writer

Join Our Global, Remote-First Team as a Technical Writer

We're seeking a Technical Writer based in Saudi Arabia to shape how developers and technical users interact with our complex software solutions. In this role, you'll combine technical expertise, content strategy, and product collaboration to improve user experience and make a visible impact in our fast-growing technology environment.

As a Technical Writer, you'll be responsible for creating and maintaining high-quality technical documentation while collaborating closely with cross-functional teams. Your key accountabilities will include:

• Owning documentation for one or more product areas and acting as the dedicated technical writing partner for product teams.
• Collaborating with engineers, product managers, and designers to ensure documentation remains accurate, relevant, and aligned with releases.
• Building deep expertise in assigned product areas by testing technologies and creating documentation based on real-world user needs.
• Managing documentation projects from planning and writing through review, publication, and ongoing maintenance.
• Advocating for user-focused documentation and bringing customer perspectives into product discussions.
• Continuously improving documentation structure, clarity, and completeness using analytics, feedback, and internal insights.
• Partnering with other technical writers and documentation specialists to share best practices and improve standards.
• Supporting the maintenance and evolution of documentation infrastructure, including build tools, deployment workflows, and documentation platforms.

To succeed in this role, you should have:

• 3+ years of experience in technical writing, with a portfolio including developer documentation such as user guides, installation guides, API references, tutorials, or technical articles.
• Experience understanding, testing, and documenting complex software products and technical environments.
• Hands-on knowledge of technologies such as Java, Kubernetes, Helm, Docker, and related developer tools.
• Experience writing documentation for SaaS products, on-premise software, or enterprise technology solutions.
• The ability to adapt content for different audiences, including software engineers, developers, business analysts, and technical stakeholders.
• Familiarity with docs-as-code workflows, Git, Markdown, AI-assisted workflows, and documentation frameworks such as Docusaurus.
• The willingness and ability to use the product ecosystem you will be documenting.
• Experience maintaining documentation platforms, deployment pipelines, or technical infrastructure is a plus.
• Software engineering experience or proficiency in programming languages is considered an advantage.
• The ability to contribute to and improve technical writing standards and style guidelines across teams.

In return, we offer a competitive compensation package and a flexible work environment designed to support employees worldwide. Our competitive, transparent compensation is based on location, skills, experience, and market conditions. Salary ranges include:

• United States: $102,300.00...