Retail Sales Manager (Lighting) مدير مبيعات التجزئة (الإضاءة)

Position Overview

We are seeking a dynamic and results-driven Retail Sales Manager (Lighting) to oversee and optimize the sales operations for our lighting products at Al Adwaa Factory for Lighting in Riyadh. This pivotal role is responsible for driving revenue growth, enhancing customer satisfaction, and ensuring the effective management of our retail sales team. The ideal candidate will possess a strong background in retail management, a deep understanding of lighting products, and a proven track record of achieving sales targets in a competitive market.

Key Responsibilities

• Team Leadership and Development: Lead, mentor, and motivate a high-performing retail sales team to consistently meet and exceed sales targets. Foster a culture of accountability, collaboration, and continuous improvement within the team.
• Sales Strategy and Execution: Develop and implement strategic sales plans to drive revenue growth, including identifying new business opportunities, expanding market reach, and optimizing product placement in retail outlets. Collaborate closely with marketing and product teams to align sales strategies with company objectives.
• Customer Relationship Management: Build and maintain strong relationships with key retail partners, distributors, and customers to enhance brand loyalty and drive repeat business. Address customer inquiries, resolve issues promptly, and ensure a seamless purchasing experience.
• Performance Monitoring and Reporting: Track and analyze sales performance metrics, including revenue, conversion rates, and customer feedback. Generate regular reports to evaluate progress against targets and provide actionable insights to senior management.
• Product Knowledge and Training: Maintain an in-depth understanding of lighting products, including technical specifications, applications, and competitive advantages. Conduct regular training sessions for the sales team to ensure they are well-equipped to promote and sell the products effectively.
• Inventory and Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure optimal inventory levels, timely product availability, and efficient order fulfillment. Monitor stock levels and address any supply chain challenges proactively.
• Retail Operations Management: Oversee daily retail operations, including store layouts, visual merchandising, and promotional activities. Ensure compliance with company standards and brand guidelines to enhance the customer shopping experience.
• Budget and Financial Management: Manage the retail sales budget, including expenses related to promotions, incentives, and team development. Monitor financial performance and recommend cost-effective strategies to maximize profitability.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A master’s degree or relevant certification in retail management is a plus.
• Experience: Minimum of 5 years of progressive retail sales management experience, with at least 2 years in a leadership role within the lighting or home improvement industry. Prior experience in a retail environment is essential.
• Technical Skills: Proficiency in retail management software, CRM systems, and Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with lighting product specifications and industry trends is highly desirable.
• Soft Skills: Exceptional leadership, communication, and negotiation skills. Strong analytical abilities to interpret sales data and make data-driven decisions. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Language Proficiency: Fluency in both Arabic and English is required. Additional languages are a plus.

Work Environment

This role is based in Riyadh and requires frequent travel to retail locations, trade shows, and customer sites to oversee operations and build relationships. The position offers a competitive salary, performance-based incentives, and opportunities for professional growth within a leading lighting manufacturer.