Human Capital Operations Specialist

About Diaverum

Diaverum is a globally recognized healthcare organization headquartered in Sweden, dedicated to delivering life-enhancing renal care to patients with chronic kidney disease. With a workforce of over 15,000 employees operating across 25 countries, Diaverum Saudi Arabia employs more than 1,400 professionals in 33 cities and towns. Our mission is to revolutionize renal care by expanding access to high-quality kidney treatment through a standardized care delivery model, cutting-edge digital and AI capabilities, and a team of dedicated professionals who uphold competence, passion, and inspiration.

Role Overview

At Diaverum Saudi Arabia, the Human Capital Operations team serves as the backbone of our organization, enabling our clinics, leaders, and employees to focus on delivering exceptional patient care. We are seeking a detail-oriented and service-minded Human Capital Operations Specialist to enhance the efficiency, accuracy, and employee experience within our Human Capital function. This role is ideal for individuals who recognize the operational nature of employee services, documentation, and processes, and understand their critical role in fostering trust, compliance, and clarity across the organization.

Key Responsibilities

The Human Capital Operations Specialist will play a pivotal role in supporting the daily operations of the Human Capital department while ensuring that all employee-related processes are executed with precision and adherence to company policies and regulatory requirements. The successful candidate will collaborate closely with Human Capital colleagues, clinic teams, employees, and other internal stakeholders to deliver professional and consistent people processes.

Core responsibilities include:

• Employee Lifecycle Management: Supporting onboarding, contract administration, employee letters, transfers, changes, and exits to ensure seamless transitions for employees.
• Data Accuracy and Compliance: Maintaining precise employee records and ensuring data integrity within Human Capital systems.
• Attendance and Leave Management: Coordinating attendance tracking, leave requests, and documentation while addressing employee service inquiries.
• Cross-Functional Collaboration: Partnering with payroll, benefits, government platforms, and other internal teams to facilitate accurate and timely processing of employee-related requirements.
• Policy Implementation: Assisting in the rollout and enforcement of Human Capital policies to ensure consistency and compliance across the organization.
• Employee and Manager Support: Providing clear guidance to employees and managers on Human Capital processes, resolving queries, and improving overall service delivery.
• Process Improvement: Identifying recurring challenges and proposing data-driven solutions to enhance efficiency and employee experience.
• Reporting and Analytics: Contributing to reporting initiatives, dashboards, and basic people analytics to support informed decision-making.
• Service Culture: Upholding a service-oriented approach within the Human Capital team, prioritizing reliability, confidentiality, and care in all interactions.

Ideal Candidate Profile

We are looking for a structured and meticulous professional who takes pride in delivering accurate results and creating clarity for others. Trust and consistency are paramount in this role, and the ideal candidate will embody these values while demonstrating a genuine commitment to improving the employee experience.

The successful candidate will possess the following qualifications and skills:

• Relevant Experience: Proven track record in HR operations, employee services, government relations support, shared services, or a similar administrative HR role.
• Employee Lifecycle Knowledge: Comprehensive understanding of end-to-end employee lifecycle processes, from onboarding to exit.
• Attention to Detail: Exceptional ability to maintain accuracy in documentation, data handling, and compliance-related tasks.
• Multitasking and Prioritization: Capacity to manage multiple requests and tasks without compromising quality or timeliness.
• Communication Skills: Fluent proficiency in both Arabic and English, with strong written and verbal communication abilities.
• Technical Proficiency: Solid working knowledge of Microsoft Office Suite; familiarity with HR systems is considered an advantage.