Merchandising Supervisor

Position Overview

We are seeking a dynamic and results-driven Merchandising Supervisor to oversee and optimize merchandising operations across our assigned retail outlets. In this pivotal role, you will play a critical part in enhancing product visibility, ensuring availability, and maintaining strict adherence to company standards and brand guidelines. Your leadership will drive sales growth, foster team excellence, and cultivate strong relationships with retail partners and customers. This position is ideal for a strategic thinker with a passion for retail execution and a proven track record in fast-moving consumer goods (FMCG), particularly in the frozen food sector.

Key Responsibilities

The Merchandising Supervisor will be responsible for a range of high-impact duties, including:

• Team Leadership & Development:
  • Supervise, mentor, and motivate a team of merchandisers to achieve operational excellence and meet performance targets.
  • Develop and implement structured journey plans, ensuring continuous monitoring and timely updates to align with business objectives.
  • Track attendance, productivity, and performance metrics, providing constructive feedback and coaching to enhance team capabilities.
  • Conduct regular field visits to assess team performance, address challenges, and deliver hands-on training to improve execution standards.
• In-Store Execution & Compliance:
  • Ensure meticulous product placement in accordance with approved planograms to maximize shelf impact and customer engagement.
  • Maintain optimal shelf availability, accurate pricing, and adherence to product rotation protocols (FIFO) to uphold quality and freshness standards.
  • Monitor stock levels proactively and coordinate closely with sales and logistics teams to prevent stockouts and ensure timely replenishment.
  • Enforce merchandising standards and brand guidelines across all retail outlets to maintain consistency and reinforce brand identity.
• Sales Growth & Performance Optimization:
  • Analyze sales data and merchandising KPIs, such as shelf share and out-of-stock rates, to identify trends and opportunities for improvement.
  • Collaborate with cross-functional teams to develop and execute promotional campaigns, innovative displays, and successful product launches that drive consumer interest and sales.
  • Leverage market insights to recommend strategic adjustments that enhance product visibility and competitive positioning.
• Retail Relationship Management:
  • Build and nurture strong, collaborative relationships with store managers, retail partners, and key decision-makers to foster trust and alignment.
  • Negotiate prime display spaces and promotional placements to optimize product exposure and sales potential.
  • Address and resolve in-store merchandising or stock-related issues promptly to minimize disruptions and maintain operational efficiency.
• Reporting & Strategic Insights:
  • Prepare and present detailed daily, weekly, and monthly reports on merchandising activities, performance metrics, and market trends using sales and merchandising software.
  • Utilize handheld devices for real-time data collection and reporting to ensure accuracy and timeliness.
  • Provide actionable feedback to the sales team and senior management on competitor activities, market dynamics, and emerging opportunities.
  • Capture and share execution photos to document compliance, highlight successes, and support training initiatives.

Qualifications & Experience

To excel in this role, candidates must meet the following criteria:

• Education: A Bachelor’s degree or Diploma in Business Administration, Marketing, Retail Management, or a related field is preferred.
• Experience:
  • Minimum of 3 to 5 years of progressive experience in merchandising, with a strong preference for candidates with a background in Fast-Moving Consumer Goods (FMCG), particularly in the frozen food sector.
  • Proven experience working within major Saudi retail chains, including Panda, Danube, Carrefour, as well as discounters and other key retailers, is essential.
• Technical & Soft Skills:
  • Proficiency in using merchandising and sales software, as well as handheld devices for reporting and data collection.
  • Strong analytical skills with the ability to interpret sales data and merchandising KPIs to drive informed decision-making.
  • Excellent communication, negotiation, and interpersonal skills to build rapport with retail partners and internal stakeholders.
  • Demonstrated leadership abilities with a track record of managing and developing high-performing teams.
  • Detail-oriented mindset with a commitment to maintaining high standards of execution and compliance.

If you are a proactive leader with a passion for retail excellence and a drive to deliver measurable results, we invite you to apply for this exciting opportunity to make a significant impact in our merchandising operations.