Territory Sales Manager

Position Overview

We are seeking a dynamic and results-driven Territory Sales Manager to lead the expansion and optimization of our last mile delivery services across a designated territory in Saudi Arabia. This role is pivotal in driving commercial growth, acquiring new business, and ensuring the long-term profitability and sustainability of our operations within the assigned region. The ideal candidate will be a proactive, commercially astute professional with a proven ability to build and nurture customer relationships, identify market opportunities, and consistently exceed performance targets. This position demands a high level of accountability, resilience, and strategic thinking to navigate competitive landscapes while delivering exceptional value to both the company and its clients.

Key Responsibilities

The Territory Sales Manager will be entrusted with the following core responsibilities:

• Territory Ownership and Performance: Assume full accountability for the commercial performance, customer portfolio, and growth trajectory of the assigned territory. Develop and execute a comprehensive sales strategy that encompasses prospecting, customer acquisition, retention, and revenue expansion through upselling and cross-selling initiatives.
• New Business Development: Proactively identify, qualify, and convert new business opportunities across diverse customer segments, including e-commerce, retail, SMEs, corporate clients, and other relevant industries. Leverage market insights to tailor solutions that align with customer needs and company objectives.
• Relationship Management: Cultivate and maintain strong, trust-based relationships with key decision-makers, business owners, and operational stakeholders. Serve as the primary point of contact for customers, ensuring their requirements are understood and met with practical, cost-effective last mile delivery solutions.
• End-to-End Sales Cycle Management: Oversee the entire sales process, from lead generation and qualification to negotiation, contract closure, onboarding, and ongoing account development. Ensure seamless execution at every stage to drive customer satisfaction and retention.
• Revenue and Target Achievement: Consistently meet or exceed assigned revenue, volume, and other commercial targets. Maintain a disciplined approach to pipeline management, providing accurate forecasts and timely reporting on opportunities, risks, and expected closures.
• Customer Retention and Service Excellence: Safeguard existing revenue by maintaining high levels of customer engagement, proactively identifying service concerns, and collaborating with internal teams to resolve issues promptly. Act as a liaison between customers and operational departments to ensure a seamless and positive experience.
• Market and Competitive Intelligence: Monitor competitor activities, industry trends, pricing dynamics, and customer movements. Communicate relevant market insights to senior management to inform strategic decision-making and maintain a competitive edge.
• Field Sales Execution: Conduct regular customer visits and business reviews to strengthen relationships and uncover new opportunities. Adhere to a structured field-sales routine that maximizes productivity and market penetration.
• Cross-Functional Collaboration: Work closely with Operations, Customer Service, Finance, and other departments to align sales strategies with operational capabilities and ensure the successful implementation of customer solutions.
• Compliance and Governance: Operate in strict adherence to company policies, pricing authority, approval procedures, CRM requirements, and commercial governance frameworks. Uphold the highest standards of professional conduct, confidentiality, and ethical integrity in all customer and internal interactions.

Qualifications and Skills

To excel in this role, candidates must meet the following qualifications and possess the following attributes:

• Education: A Bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field is highly preferred.
• Experience: Minimum of 2 years of proven experience in a sales capacity, with a track record of driving revenue growth in a similar industry. Prior experience with e-commerce clients is advantageous.
• Sales Strategy and KPIs: Demonstrated ability to develop and execute effective sales strategies, utilizing performance KPIs to measure success and drive continuous improvement.
• Technical Proficiency: Strong working knowledge of Microsoft Office Suite. Familiarity with Salesforce or other CRM platforms is considered a plus.
• Communication and Negotiation: Exceptional verbal and written communication skills, coupled with a deep understanding of marketing and negotiation techniques to influence stakeholders and close deals.
• Problem-Solving: A proactive problem-solving mindset with the ability to analyze challenges, identify solutions, and implement corrective actions efficiently.
• Organizational and Target-Oriented: Highly organized with a results-driven approach, capable of managing multiple priorities and meeting stringent performance targets.
• Language Proficiency: Fluency in both Arabic and English is essential to engage effectively with diverse customer and stakeholder groups.

Why Join Us?

As a Territory Sales Manager, you will play a critical role in shaping the commercial success of our last mile delivery services in Saudi Arabia. This position offers the opportunity to work in a fast-paced, dynamic environment where your contributions will directly impact the company’s growth and profitability. You will enjoy competitive compensation, professional development opportunities, and the chance to build a lasting career within a leading organization in the logistics and delivery sector.