Sales Administration Assistant

Position Overview

Join Smiths Detection Saudi Arabia as a Sales Administration Assistant, a pivotal role within our organization dedicated to driving sales efficiency and supporting the Saudi Arabia market. This position is designed for an individual contributor who will provide comprehensive sales administrative support, ensuring the seamless execution of business operations for our advanced security screening systems across key market verticals. As a trusted partner to the Sales Manager (KSA), you will play a critical role in enhancing our sales processes, maintaining high standards of professionalism, and contributing to the company’s growth objectives.

Key Responsibilities

In this dynamic role, you will be responsible for a wide range of sales administrative duties that are essential to the success of our sales operations. Your responsibilities will include:

• Upholding Corporate Standards: Ensure adherence to Smiths Detection’s Code of Corporate Responsibility and Business Ethics in all activities and interactions.
• Sales Support: Provide dedicated administrative support to the Sales Manager (KSA) for both new and existing customer engagements, facilitating the development of new business opportunities.
• Proposal Development: Prepare detailed commercial and technical responses tailored to assigned market verticals and territories. These deliverables will encompass qualitative and quantitative insights, equipping the Sales Manager with the necessary information to submit comprehensive proposals.
• Market Insight and Strategy: Demonstrate a proactive understanding of market dynamics and business drivers, offering strategic inputs to the Sales Manager. Actively contribute to the establishment and management of the territory pipeline to maximize business potential.
• Operational Excellence: Deliver high-quality work for new opportunities while continuously seeking avenues for process improvement and value addition.
• Cross-Functional Coordination: Act as a liaison between departments to ensure smooth business operations, proactively addressing any bottlenecks or challenges that may arise.
• Opportunity and Order Management: Track leads and opportunities to ensure timely follow-up actions and closure of pending items. Monitor order status, shipments, invoicing, and payment milestones to guarantee seamless order execution.
• Performance Monitoring: Track and analyze key performance indicators (KPIs) such as order backlog, conversion rates, delivery timelines, and sales performance metrics to drive informed decision-making.
• Collaboration with Programs and Service Teams: Work closely with Programs and Service teams to ensure the smooth and profitable completion of opportunity deliverables.
• Sales Process Support: Assist in various sales activities, including arranging and conducting product demonstrations, participating in trade exhibitions and conferences, preparing customer and prospect quotations, and contributing to major proposals for the territory.
• Training and Development: Participate in product and sales skills training programs as required to enhance your professional capabilities and contribute effectively to the sales team.
• Compliance and Reporting: Attend and contribute to internal and external meetings, ensuring compliance with company health, safety, and environmental policies, as well as export/import control and security regulations.
• Adaptability: Perform any other tasks assigned by the Sales Manager from time to time, ensuring flexibility and responsiveness to evolving business needs.

Qualifications and Competencies

To excel in this role, you will bring a blend of education, experience, and personal attributes that align with Smiths Detection’s values and operational requirements. The ideal candidate will possess the following:

• Education and Experience:
  • A Bachelor’s Degree is preferred, though not mandatory. Proficiency in Microsoft Office tools, particularly Excel, PowerPoint, and Outlook, is essential.
  • Experience in sales administration, with a minimum of 2-3 years in a similar role. Prior knowledge of Smiths Detection products is advantageous.
  • Exposure to market segments such as Aviation, Ports & Borders, Urban Security, and Defence is highly desirable.
  • Experience within a process-driven and disciplined sales organization is preferred.
• Skills and Knowledge:
  • A self-motivated and proactive approach to supporting the sales team, with a strong focus on delivery and customer satisfaction.
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with individuals at all levels within and outside the organization.
  • Strong interpersonal skills, enabling collaboration with diverse teams and stakeholders with varying technical expertise.
  • Demonstrated ability to multitask and manage multiple priorities in a fast-paced environment.
  • Fluency in both Arabic and English is preferred, ensuring effective communication across diverse audiences.
• Personal Attributes:
  • Decisive, driven, and conscientious, with a strong ability to work well within a team environment.
  • Excellent organizational skills, with a keen attention to detail and a commitment to maintaining high standards of work.