Account Executive, Commercial, KSA

Position Overview

Zoom is seeking a strategic Account Executive, Commercial to spearhead digital transformation initiatives within our Commercial sector across the Kingdom of Saudi Arabia (KSA). This pivotal role demands a forward-thinking leader capable of transcending traditional transactional sales to architect and execute sophisticated, multi-product solution selling strategies. The ideal candidate will strike a balance between acquiring new customers and expanding relationships with existing clients, leveraging Zoom’s comprehensive platform—including UCaaS, CCaaS, CX, and AI—to address critical business challenges and drive sustainable growth.

Team Dynamics & Culture

As a member of Zoom’s dynamic sales team, you will collaborate with a high-performing group of professionals dedicated to delivering innovative communication solutions to clients across diverse industries. Our team thrives on a customer-centric approach, fostering strategic partnerships that not only meet but anticipate client needs. By championing virtual collaboration and digital transformation, you will play an instrumental role in amplifying Zoom’s global footprint and empowering businesses to unlock the full potential of modern communication technologies.

Core Responsibilities

• Pipeline Development & Management: Construct and oversee a robust sales pipeline through proactive outbound prospecting, targeting both existing and new customer accounts to ensure consistent revenue growth and market penetration.
• Strategic Territory Planning: Design and execute data-driven territory plans by analyzing consumption trends, market insights, and customer behavior to prioritize high-potential accounts and optimize resource allocation.
• Hybrid Prospecting Strategies: Implement a multi-faceted prospecting approach that integrates social selling, partner co-selling, and direct outreach to uncover untapped opportunities and deepen engagement within target accounts.
• Product Adoption & Consumption: Drive the utilization of Zoom’s platform by identifying underutilized entitlements, converting them into active usage, and demonstrating measurable business value to stakeholders.
• C-Level Engagement: Establish and nurture relationships with key decision-makers, including C-Level executives, VPs, and functional leaders across Finance, HR, Operations, and Procurement, to align solutions with strategic business objectives and digital transformation roadmaps.
• Complex Deal Negotiation: Lead the negotiation of high-value, multi-horizon commercial agreements, including multi-year commitments and professional services, to secure long-term partnerships and minimize customer churn.
• Presentation & Review Leadership: Develop and deliver compelling presentations, proposals, and Quarterly Business Reviews (QBRs) that highlight ROI, benchmark performance, and outline future-state roadmaps tailored to customer aspirations and business goals.

Ideal Candidate Profile

We are looking for a seasoned Account Executive with a proven track record in UCaaS, CCaaS, and CX sales, demonstrating expertise in outbound prospecting, new logo acquisition, and driving transformative customer insights. The successful candidate will possess a deep understanding of Cloud Economics, including the ability to construct Total Cost of Ownership (TCO) models and financial impact analyses to articulate value propositions to financial stakeholders.

Proficiency in CRM systems and sales tools is essential for managing pipeline development, forecasting, and deal progression with precision and accountability. The ideal candidate will exhibit resilience, adaptability, and a growth mindset, fostering collaboration and effective communication across cross-functional teams. A commitment to continuous learning and the evolution of sales strategies is critical to thriving in dynamic market conditions and evolving customer landscapes.