Wedding Sales Executive

Wedding Sales Executive – Elevate Guest Experiences and Drive Revenue Growth

Join Delta Hotels by Marriott in Jeddah as a **Wedding Sales Executive**, where you’ll play a pivotal role in delivering exceptional guest experiences while maximizing revenue opportunities. This dynamic position is perfect for a detail-oriented professional who thrives in a fast-paced, customer-centric environment and is passionate about fostering long-term guest loyalty.

As a key member of our Sales & Marketing team, you will engage directly with guests to resolve inquiries, address concerns, and enhance their overall experience—from initial contact to post-event follow-up. Your expertise in sales techniques will be instrumental in up-selling premium services, ensuring guests leave with unforgettable memories while reinforcing their connection to the Marriott brand.

Key Responsibilities:

Your role will encompass a diverse range of responsibilities designed to elevate guest satisfaction and operational efficiency:

• Guest Engagement & Service Excellence: Handle all guest inquiries, reservations, changes, and cancellations with professionalism and precision, whether via phone, email, or in-person interactions. Process Marriott Rewards points seamlessly and provide personalized complimentaries—such as rewards points, gift certificates, or exclusive perks—to reward loyalty and encourage repeat business.
• Sales & Revenue Optimization: Apply strategic sales techniques to maximize revenue while maintaining high guest satisfaction. Identify opportunities for upselling premium wedding packages, add-ons, or premium amenities to enhance the guest experience.
• Operational Support: Assist in managing reservations, processing requests, and maintaining accurate records in our proprietary software systems. Support administrative tasks such as filing, email correspondence, and document preparation to ensure smooth daily operations.
• Brand Advocacy: Promote Delta Hotels’ brand image both internally and externally, ensuring consistency in messaging and service standards. Act as an ambassador for the brand, embodying our commitment to warmth, professionalism, and excellence.
• Team Collaboration & Development: Contribute to a positive work environment by fostering strong relationships with colleagues and supporting team goals. Assist in training and motivating team members, setting an example through professionalism, adaptability, and a customer-first mindset.
• Compliance & Confidentiality: Adhere strictly to company policies, maintain confidentiality of proprietary information, and protect company assets. Ensure a polished and professional appearance at all times, reflecting the high standards of Delta Hotels.

Why This Role Matters:

At Delta Hotels by Marriott, we believe in the power of purposeful service—where every interaction leaves a lasting impression. As a Wedding Sales Executive, you will:

• Be at the forefront of delivering seamless, high-end wedding experiences tailored to the unique needs of our guests.
• Contribute to the growth of our brand by driving revenue through strategic sales initiatives while maintaining unwavering guest loyalty.
• Join a global team that values diversity, innovation, and the pursuit of excellence in hospitality.
• Grow professionally in a dynamic environment where your contributions directly impact guest satisfaction and business success.

Qualifications & Requirements:

While no formal supervisory experience is required, we seek candidates who bring the following qualifications to the table:

• Education: High school diploma or equivalent (G.E.D.).
• Experience: At least 2 years of relevant experience in sales, customer service, or hospitality—preferably in a wedding or event planning context.
• Skills & Attributes:
• Exceptional communication skills with the ability to engage guests professionally and warmly.
• A keen eye for detail and the ability to multitask in a fast-paced environment.
• Strong problem-solving abilities to address guest concerns with creativity and efficiency.
• Familiarity with reservation systems, CRM tools, and basic office software.
• A customer-centric mindset with a genuine passion for delivering outstanding service.

At Delta Hotels by Marriott, we are committed to fostering an inclusive and empowering workplace where every associate has the opportunity to thrive. If you are eager to make a meaningful impact in the world of luxury hospitality and contribute to the success of one of the most recognized names in the industry, we invite you to apply and be part of our journey.

Join us in Jeddah, where we blend tradition with innovation, and help us create unforgettable moments for our guests—one wedding at a time.