Admin Assistant-Kitchen

Position Overview

The Admin Assistant-Kitchen plays a pivotal role in ensuring the seamless operation of administrative functions within the kitchen department of our esteemed hospitality establishment. This position requires a meticulous and organized individual who excels in data management, communication, and customer service. The ideal candidate will be responsible for maintaining accurate records, responding to guest inquiries, and supporting the kitchen team in delivering exceptional service. This role is essential for upholding the high standards of our brand and contributing to the overall success of our operations in the Red Sea region.

Key Responsibilities

As an Admin Assistant-Kitchen, your core duties will include:

• Data Management and Record Keeping: Utilizing a keyboard, mouse, or trackball to input, retrieve, and update information in computer databases, ensuring records, files, and reservation systems are current and accurate. This includes managing guest inquiries and responding to their requests in a timely and professional manner.
• Information Transmission: Operating standard office equipment such as computers, printers, fax machines, and scanners to transmit information, documents, or files via email, mail, or fax. This ensures seamless communication between departments and external stakeholders.
• Document Preparation and Management: Using word processing, spreadsheet, database, or presentation software to draft letters, memos, reports, and other essential documents. Additionally, you will process incoming and outgoing mail, including date-stamped distribution logs, to maintain organized and efficient workflows.
• Filing and Archiving Systems: Creating and maintaining both digital and paper-based filing systems for records, reports, and other documentation. This includes organizing, copying, sorting, and archiving office activities, business transactions, and other relevant records to ensure compliance and accessibility.
• Customer Service and Guest Relations: Adhering to company policies and procedures to deliver a professional and courteous service experience. This includes welcoming and thanking guests, anticipating and fulfilling their service needs, and providing assistance to individuals with disabilities. Maintaining a neat and professional appearance, including uniform standards, is essential to uphold the brand’s reputation.
• Communication and Collaboration: Engaging in clear and professional verbal and written communication with colleagues, guests, and external parties. This includes answering phone calls with appropriate etiquette, drafting and reviewing documents for accuracy, and collaborating with team members to achieve shared objectives. Building and maintaining positive working relationships is a cornerstone of this role.
• Physical Requirements: Performing tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. This ensures the smooth functioning of the kitchen and administrative operations.
• Confidentiality and Compliance: Maintaining the confidentiality of proprietary information and protecting company assets in accordance with established policies. This includes adhering to data protection regulations and ensuring all actions align with the company’s ethical and legal standards.

Qualifications and Skills

To excel in this role, candidates should possess the following qualifications and skills:

• A high school diploma or equivalent; additional administrative or hospitality experience is a plus.
• Proficiency in using standard office software, including Microsoft Office Suite (Word, Excel, PowerPoint) and database management systems.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent written and verbal communication skills, with a keen attention to detail and professionalism.
• Customer-focused mindset with a commitment to delivering exceptional service and fostering positive guest interactions.
• Ability to work collaboratively in a team environment while maintaining a high degree of independence and accountability.
• Adherence to company policies, including uniform standards, confidentiality protocols, and ethical guidelines.

Work Environment and Culture

This position is based at our prestigious property in Ummahat Islands, Red Sea, Saudi Arabia, offering a dynamic and rewarding work environment. As part of the Marriott International family, we are committed to fostering an inclusive workplace where diversity is celebrated, and every employee is empowered to contribute their unique talents and perspectives. Our culture is built on the principles of respect, integrity, and excellence, and we are dedicated to providing equal employment opportunities to all applicants, regardless of background or disability status.

Joining our team means becoming part of a global network of hospitality professionals dedicated to creating unforgettable experiences for our guests. At Marriott International, we believe that our greatest strength lies in the diversity of our workforce, and we are proud to offer a supportive and collaborative environment where employees can grow both personally and professionally.

If you are a detail-oriented professional with a passion for hospitality and a commitment to excellence, we invite you to apply for the Admin Assistant-Kitchen position and become a valued member of our team.