SALES EXECUTIVE

Drive Revenue Growth and Strengthen Customer Relationships as Our Sales Executive

Are you a dynamic and results-driven professional with a passion for sales and customer engagement? We are seeking a dedicated Sales Executive to join our high-performing team and play a pivotal role in expanding our market presence, driving sales growth, and ensuring seamless customer satisfaction. In this challenging yet rewarding role, you will leverage your commercial acumen to sell our comprehensive product range, build lasting client relationships, and contribute to the overall success of our business.

As our Sales Executive, you will be responsible for delivering exceptional performance in a fast-paced environment while maintaining a customer-centric approach. This role is ideal for an ambitious individual who thrives on achieving targets, solving problems, and collaborating effectively with cross-functional teams to optimize sales processes and enhance operational efficiency.

Key Responsibilities:

In this dynamic role, your responsibilities will include, but are not limited to:

• Strategic Sales Execution: Lead the sale of our diverse product portfolio to assigned clients, ensuring maximum market penetration and revenue generation. Actively gather and analyze competitive intelligence to inform strategic decision-making and maintain a competitive edge.
• Planogram Implementation: Ensure the accurate and effective implementation of planograms in retail environments to optimize product placement and visibility, thereby enhancing sales performance.
• Order Management and Documentation: Process special order requests efficiently and maintain meticulous records of invoices in compliance with our aging policy. Prepare comprehensive documentation for call cycles and business reviews to facilitate informed decision-making and streamline market visits.
• Customer Acquisition and Retention: Identify and onboard new customers within your designated territory, leveraging your market knowledge and relationship-building skills. Engage with potential customers to convert leads into loyal clients, driving long-term business growth.
• Customer Service Excellence: Handle customer inquiries, complaints, and concerns with professionalism and empathy. Escalate unresolved issues to the Sales Team Leader for timely resolution, ensuring customer satisfaction and retention.
• Financial and Operational Reporting: Present customer orders and daily collections to the team leader and relevant financial departments. Manage return requests for defective products by following established protocols, including obtaining necessary approvals before processing returns.
• Problem-Solving and Escalation: Address customer objections and operational challenges proactively. Escalate unresolved issues to your superior for collaborative problem-solving and resolution.
• Account Reconciliation and Compliance: Conduct quarterly customer account reconciliations to ensure accuracy and transparency. Obtain customer signatures or approvals to validate financial records and maintain compliance with company policies.
• Inventory Management: Perform thorough inventory checks during market visits, covering both warehouse and shelf stock to ensure accuracy, optimize stock levels, and minimize discrepancies.

This role offers an excellent opportunity to grow within a dynamic organization, develop your sales expertise, and make a meaningful impact on our business. If you are a proactive, detail-oriented individual with a strong customer focus and a proven track record in sales, we invite you to join our team and contribute to our continued success.