Broker Parts Sales Supervisor

Broker Parts Sales Supervisor – Drive Growth and Strengthen Client Relationships

At Abdul Latif Jameel, we are a dynamic and globally recognized enterprise with deep roots in the MENAT region, fostering enduring partnerships and driving innovation across diverse industries. With a legacy spanning over 75 years—beginning as a small trading business and evolving into a leading automotive and infrastructure solutions provider—we continue to set new benchmarks in excellence. Our extensive network, trusted relationships with global brands, and unwavering commitment to anticipating and exceeding client needs position us as a strategic partner of choice.

As a Broker Parts Sales Supervisor, you will play a pivotal role in optimizing our parts distribution operations, ensuring seamless order fulfillment, and fostering long-term client satisfaction. This position offers a unique opportunity to leverage your sales expertise, operational acumen, and customer-centric mindset to drive revenue growth while maintaining the highest standards of service integrity.

Key Responsibilities

In this dynamic role, your primary focus will be on achieving and surpassing parts sales targets through strategic sales channel development, client engagement, and efficient order management. Your responsibilities will include:

• Sales Growth and Client Engagement: Initiate and nurture sales deals with wholesalers and brokers, establishing strong communication channels to drive repeat business and expand our market reach.
• Target Achievement: Consistently meet and exceed predefined sales targets by identifying high-potential clients, understanding their needs, and tailoring solutions to maximize revenue opportunities.
• Operational Excellence: Manage the entire parts sales cycle using the JSAP system, ensuring seamless order processing, invoicing via SAP/ERP, and timely delivery coordination with warehouse teams.
• Financial Accountability: Monitor and mitigate overdue payments while ensuring prompt collections, maintaining a low ratio of outstanding receivables to safeguard cash flow and operational stability.
• Discrepancy Resolution: Issue and track PDR (Parts Discrepancy Reports) to address customer concerns promptly, collaborating with warehouse and logistics teams to resolve issues efficiently.
• Market Insights and Strategic Advisory: Gather and analyze market trends related to parts campaigns, providing actionable insights to management for informed decision-making and strategic planning.
• Customer Satisfaction: Act as the primary liaison between wholesalers/brokers and Abdul Latif Jameel, ensuring a smooth, delay-free experience that reinforces client trust and loyalty.

Performance Metrics

Your success will be measured through key performance indicators, including:

• Field Visits: Regular engagement with clients to build relationships and identify opportunities.
• Sales Targets: Achievement of monthly/quarterly sales quotas aligned with business objectives.
• Ordering Lead Time: Efficiency in processing and fulfilling orders within agreed timelines.
• Overdue Payment Ratio: Minimizing outstanding receivables to optimize financial health.

Operational Framework

This role operates under close supervision, with decision-making authority primarily focused on operational processes, including order management and system navigation. While your influence extends to sales strategy and client relations, your day-to-day execution will be guided by established protocols to ensure consistency and compliance.

Why Join Abdul Latif Jameel?

At Abdul Latif Jameel, we are more than a global enterprise—we are a community of innovators, pioneers, and change-makers. Our values of Respect, Innovation, Pioneering Spirit, and Empowerment shape our culture, fostering an environment where ideas flourish and careers thrive. With opportunities to work across diverse markets—from the Middle East to Asia, Europe, and beyond—we offer a dynamic, inclusive workplace where your contributions will have a meaningful impact.

If you are a results-driven professional with a passion for sales, operational efficiency, and client relationships, we invite you to be part of our legacy. Join us in shaping the future of infrastructure and automotive solutions in the MENAT region and beyond.