Sales and Service Representative

Sales and Service Representative – Join The Grid Marketing Agency in Jeddah

Are you a dynamic, customer-focused professional with a passion for driving sales and delivering exceptional service? The Grid Marketing Agency is seeking a motivated Sales and Service Representative to join our team in Jeddah. This role is ideal for individuals who thrive in fast-paced environments, excel in building client relationships, and are committed to delivering measurable results. If you are a proactive problem-solver with a keen eye for detail, we invite you to explore this exciting opportunity to grow with one of the region’s leading marketing agencies.

The Grid Marketing Agency is a dynamic and innovative marketing firm dedicated to helping businesses thrive in today’s competitive landscape. As a Sales and Service Representative, you will play a pivotal role in our client-facing operations, ensuring seamless interactions while driving revenue growth and fostering long-term partnerships. This position offers a unique blend of sales acumen, customer service excellence, and strategic thinking—perfect for those eager to make an impact in a collaborative and results-driven environment.

In this dynamic role, your responsibilities will include:

• Client Engagement and Sales: Identify, engage, and convert potential clients by leveraging your communication skills and market knowledge. Develop and maintain strong relationships with existing and prospective clients to drive repeat business and upsell opportunities.
• Customer Service Excellence: Provide outstanding customer service by addressing client inquiries, resolving issues promptly, and ensuring high levels of satisfaction. Act as the primary point of contact for clients, delivering personalized solutions that align with their business goals.
• Sales Support and Reporting: Assist in the preparation of sales proposals, presentations, and reports to support the sales team in closing deals. Track sales performance, monitor key metrics, and contribute to the development of actionable strategies to improve conversion rates.
• Collaboration and Teamwork: Work closely with cross-functional teams, including marketing, creative, and account management, to ensure seamless project execution and client delivery. Contribute to a positive team culture by fostering open communication and supporting colleagues in achieving shared objectives.
• Market Research and Insights: Stay informed about industry trends, competitor activities, and client needs to provide tailored recommendations. Utilize your insights to identify new business opportunities and enhance the agency’s competitive edge.

What makes you the perfect fit for this role?

• A strong foundation in sales and customer service, with a proven track record of achieving targets in fast-paced environments.
• Exceptional communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
• Proactive problem-solving abilities and a customer-centric mindset to deliver outstanding service experiences.
• Familiarity with CRM tools and sales processes, with a willingness to learn and adapt to new technologies.
• A collaborative attitude with the ability to work independently and as part of a high-performing team.
• Fluency in Arabic and English is essential, with additional languages being a significant advantage.

At The Grid Marketing Agency, we believe in empowering our team members to grow both professionally and personally. This role offers a dynamic work environment where your contributions will be recognized, and your career will be supported through continuous learning and development opportunities. If you are ready to take the next step in your career and make a meaningful impact in the marketing industry, we encourage you to apply and become part of our success story.

Join us in Jeddah and be a part of a team that is committed to excellence, innovation, and driving impactful results for our clients. Your passion and dedication will help shape the future of The Grid Marketing Agency.