Cluster Sales Coordinator - Saudi national

Cluster Sales Coordinator – Saudi National

Join Marriott International’s prestigious St. Regis Hotels & Resorts as a **Cluster Sales Coordinator**, where you will play a pivotal role in enhancing guest experiences and driving sales excellence within a luxury hospitality setting. This full-time position at our premier resort in Ummahat Island, Red Sea, Saudi Arabia, offers an opportunity to contribute to a dynamic team while upholding the brand’s legacy of unparalleled service and sophistication.

As a key member of the Sales & Marketing team, you will support the seamless execution of sales initiatives, ensuring exceptional guest interactions and operational efficiency. Your responsibilities will span administrative excellence, client engagement, and brand advocacy—all while embodying the refined standards of St. Regis. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering personalized, world-class hospitality.

Key Responsibilities:

In this dynamic role, you will:

• Support Sales & Marketing Operations: Assist with administrative tasks such as document preparation, filing, and communication to ensure smooth sales processes, including drafting proposals, contracts, and event orders.
• Enhance Guest Engagement: Serve as the primary point of contact for clients, addressing inquiries with professionalism and precision via phone, email, and in-person interactions. Provide accurate information on property amenities, rates, promotions, and special events to foster guest satisfaction and loyalty.
• Promote Brand Excellence: Champion the St. Regis brand both internally and externally by maintaining a polished image and ensuring all communications align with the brand’s values of elegance and anticipatory service.
• Facilitate Sales Growth: Utilize strategic sales techniques to maximize revenue opportunities while preserving the brand’s reputation for luxury and discretion. Collaborate with cross-functional teams to gather materials and assemble information packages for prospective clients.
• Maintain Operational Integrity: Ensure accuracy in data management, including commissions, leads, and third-party information, using specialized software to support sales workflows. Reconcile and verify records to uphold the highest standards of integrity.
• Deliver Exceptional Guest Service: Welcome guests with warmth and professionalism, anticipating their needs and expressing genuine appreciation for their patronage. Adhere to company protocols for guest interactions, from initial acknowledgment to post-visit follow-ups.
• Foster Team Collaboration: Cultivate positive working relationships with colleagues and leadership to achieve shared goals. Act as a reliable team member, contributing to a culture of excellence and continuous improvement.
• Comply with Quality Standards: Uphold Marriott International’s commitment to quality assurance, ensuring all tasks meet the brand’s rigorous expectations for service and professionalism.
• Perform Administrative Duties: Handle routine office tasks with efficiency, including typing, faxing, and organizing materials, while maintaining confidentiality and protecting company assets.
• Adapt to Evolving Needs: Remain flexible and proactive in fulfilling additional responsibilities as required by supervisors to support the team’s success.

Qualifications & Requirements:

While no formal supervisory experience is required, we seek a motivated individual with:

• A high school diploma or equivalent (G.E.D.).
• At least one year of relevant work experience in sales support, hospitality, or a related field.
• Strong organizational skills and attention to detail to manage administrative tasks and client communications effectively.
• Proficiency in Microsoft Office Suite and familiarity with sales software or CRM systems.
• Exceptional interpersonal skills, with the ability to communicate clearly and professionally in both written and verbal formats.
• A commitment to maintaining confidentiality and upholding the integrity of proprietary information.
• Physical ability to perform tasks involving light lifting (up to 10 pounds) and general office mobility.

Why Join St. Regis?

At St. Regis Hotels & Resorts, we are more than a brand—we are a legacy of timeless luxury and innovation. As part of Marriott International, you will:

• Contribute to a global portfolio of iconic properties, each delivering bespoke experiences rooted in sophistication and service.
• Become part of a diverse and inclusive team where your unique background is celebrated and valued.
• Experience the opportunity to grow professionally in a dynamic industry that values excellence and continuous learning.
• Join a culture that prioritizes work-life balance, personal development, and the pursuit of purpose-driven work.
• Leverage the prestige of the St. Regis name, known for its unparalleled Butler Service and commitment to anticipatory hospitality.

This is more than a job—it’s an invitation to be part of a legacy that has defined luxury hospitality for over a century. If you are passionate about delivering extraordinary guest experiences and thrive in a setting where detail and discretion matter, we encourage you to apply and become part of the St. Regis family.