Export Specialist

Position Overview

We are seeking a dynamic and results-driven Export Specialist to join our team and play a pivotal role in expanding our global reach. In this position, you will be responsible for driving export sales growth, fostering strong distributor and customer relationships, and ensuring seamless execution of commercial and operational processes. Your expertise will be instrumental in aligning export activities with our company’s strategic objectives while maintaining compliance with international trade regulations and internal policies. If you are a proactive professional with a passion for international business and a track record of success in export operations, we invite you to apply.

Key Responsibilities

The Export Specialist will be accountable for the following core functions:

• Sales & Business Development:
  • Drive export sales growth in assigned markets by effectively managing existing customer relationships and identifying new business opportunities.
  • Develop and implement volume and value growth strategies for existing distributors while exploring expansion opportunities in new territories.
  • Collaborate with distributors and customers to execute business plans, promotions, and sales activities in a timely manner.
  • Contribute to the preparation of accurate sales forecasts and demand plans for assigned export markets.
• Customer & Distributor Management:
  • Cultivate and maintain strong, collaborative relationships with distributors, importers, and customers to ensure high service levels and customer satisfaction.
  • Address customer inquiries, commercial follow-ups, and operational issues in coordination with internal departments such as Supply Chain, Logistics, and Customer Service.
  • Monitor distributor performance and market activities, providing regular feedback and actionable market insights to senior management.
  • Lead the implementation of corrective actions to resolve customer or market-related challenges and mitigate risks.
• Cross-Functional Coordination:
  • Serve as a liaison between export markets and internal teams, including Supply Chain, Logistics, and Manufacturing, to ensure timely product availability and efficient shipment planning.
  • Oversee the accuracy and compliance of export documentation and shipping processes in accordance with company policies and international trade regulations.
  • Work closely with Quality and Supply Chain teams to minimize customer complaints, returns, and delivery discrepancies.
  • Ensure products are shipped to the correct markets in alignment with distribution policies and customer agreements.
• Finance & Reporting:
  • Coordinate with the Finance team to enforce approved credit terms, monitor payment follow-ups, and reconcile customer accounts.
  • Prepare and maintain precise sales reports, shipment updates, forecast tracking, and market performance analyses for executive review.
  • Track sales performance against targets, proactively identifying risks and opportunities to inform strategic decision-making.
• Market Support & Intelligence:
  • Support participation in trade shows, exhibitions, and customer visits to enhance market presence and uncover new business opportunities.
  • Collect and analyze market intelligence on competitors, pricing trends, product developments, and customer needs to support business growth initiatives.

Qualifications & Competencies

To excel in this role, you should meet the following requirements:

• Education: Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
• Experience:
  • 2-4 years of relevant experience in Commercial, Export, or FMCG distribution roles.
  • Proven track record in export operations, distributor management, and international trade practices.
• Technical Skills:
  • Proficiency in MS Office applications, including Excel, PowerPoint, and Word.
  • Familiarity with digital reporting tools and export management systems is a plus.
• Languages: Fluency in English and Arabic is required.
• Core Competencies:
  • Strategic and commercial acumen with strong analytical and problem-solving skills.
  • Exceptional cross-functional collaboration and stakeholder management abilities.
  • Outstanding negotiation, communication, and presentation skills.
  • Deep understanding of export markets and international trade regulations.
  • Ability to thrive in a fast-paced environment, managing multiple priorities with agility and precision.
  • Commitment to integrity, accountability, and strict compliance with company policies and industry standards.
  • Customer-centric mindset with a strong focus on relationship management and service excellence.

Why Join Us?

As an Export Specialist, you will have the opportunity to contribute to our company’s global expansion while working in a collaborative and dynamic environment. You will play a critical role in shaping our export strategy, building lasting partnerships, and driving sustainable growth in international markets. If you are a proactive professional with a passion for international business and a commitment to excellence, we encourage you to apply and take the next step in your career with us.