Mgr-Sales I

Job Overview

We are seeking a dynamic and results-driven Manager of Sales I to join our esteemed team in Jeddah, Saudi Arabia. This pivotal role is responsible for driving sales growth by proactively identifying and capitalizing on business opportunities while fostering long-term, value-based customer relationships. The ideal candidate will play a key leadership role in executing day-to-day sales activities, ensuring seamless service delivery, and achieving both personal and organizational sales objectives. This position demands a strategic mindset, exceptional interpersonal skills, and a commitment to delivering excellence in customer service.

Key Responsibilities

The Manager of Sales I will be accountable for the following core responsibilities:

• Building and Nurturing Sales Relationships:
  • Collaborate effectively with off-property sales channels to align efforts, avoid duplication, and maximize impact.
  • Develop and strengthen relationships with existing and prospective customers through proactive engagement, including sales calls, networking events, FAM trips, and trade shows.
  • Expand the customer base by cultivating relationships within the local community and key industry stakeholders.
  • Ensure accurate and timely turnover of business to the Event Management team to facilitate seamless service delivery.
• Driving Sales Activities:
  • Participate in sales calls alongside the sales team to secure new business and close deals.
  • Support the operational aspects of booked business, including proposal generation, contract writing, and customer correspondence.
  • Leverage market insights and customer data to identify new business opportunities and achieve revenue targets.
• Market and Customer Insight:
  • Analyze market trends, competitor strengths and weaknesses, and economic conditions to inform strategic sales decisions.
  • Tailor sales approaches to capitalize on the best opportunities based on market dynamics and organizational needs.
  • Gain a deep understanding of target customer segments, their business challenges, and service expectations to deliver tailored solutions.
• Delivering Exceptional Customer Service:
  • Champion the company’s service and relationship strategy to drive customer loyalty and satisfaction.
  • Grow account share by providing proactive and personalized customer service.
  • Adhere to and promote the company’s customer service standards, setting a positive example for guest relations.
  • Engage with customers to gather feedback on service quality and product offerings, ensuring continuous improvement.

Candidate Profile

To excel in this role, candidates must meet the following qualifications and experience:

• Education:
  • A two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, coupled with a minimum of three years of relevant experience in sales and marketing.
  • OR
  • A four-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, along with at least one year of professional experience in sales and marketing.
• Core Competencies:
  • Proven ability to build and maintain strong customer relationships.
  • Strong analytical skills with the ability to interpret market trends and customer data.
  • Excellent communication and negotiation skills, with a focus on delivering results.
  • Demonstrated leadership in driving sales growth and achieving targets.
  • Commitment to delivering exceptional customer service and fostering loyalty.

Work Environment and Culture

We are committed to fostering an inclusive and diverse workplace where every individual’s unique background is valued and celebrated. As an equal opportunity employer, we welcome applicants from all backgrounds and are dedicated to providing access to opportunity for all. Our associates are our greatest strength, and we strive to create an environment where collaboration, innovation, and excellence thrive. This role is based in Jeddah, Saudi Arabia, and requires full-time on-site presence.

Join us and be part of a team that is passionate about delivering exceptional experiences and driving business success through strategic sales leadership.