Mgr-Sales I

Position Overview

We are seeking a dynamic and results-driven Manager of Sales I to join our esteemed team in Jeddah, Saudi Arabia. This pivotal role is responsible for driving sales growth by proactively identifying and capitalizing on business opportunities while fostering long-term, value-based customer relationships. The ideal candidate will play a critical part in achieving personal and organizational sales objectives, ensuring seamless business turnover for optimal service delivery. This position offers a unique opportunity to lead day-to-day sales activities, collaborate with cross-functional teams, and contribute to the strategic expansion of our market presence.

Key Responsibilities

The Manager of Sales I will be entrusted with the following core responsibilities to drive sales excellence and customer satisfaction:

• Building and Nurturing Customer Relationships:
  • Collaborate effectively with off-property sales channels to align efforts, avoid duplication, and maximize impact.
  • Develop and strengthen relationships with existing and prospective customers through strategic sales calls, client entertainment, FAM trips, trade shows, and other engagement initiatives.
  • Expand the customer base by cultivating relationships within the local community and key industry stakeholders.
  • Ensure accurate and timely turnover of business to the Event Management team for flawless execution.
• Driving Sales Activities and Revenue Growth:
  • Participate in sales calls alongside the sales team to secure new business and close deals.
  • Execute operational aspects of booked business, including proposal generation, contract drafting, and customer correspondence.
  • Leverage market trend analysis, competitor insights, and economic data to identify new business opportunities and maximize revenue potential.
  • Align sales strategies with market conditions and organizational needs to prioritize high-value opportunities.
  • Gain deep understanding of target customers, their business challenges, and service expectations to deliver tailored solutions.
• Delivering Exceptional Customer Service:
  • Champion the company’s service and relationship strategy to enhance customer loyalty and satisfaction.
  • Grow account share by providing proactive and personalized customer service.
  • Uphold and promote the company’s customer service standards consistently across all interactions.
  • Set a positive example in guest relations and actively seek customer feedback to refine service quality.

Qualifications and Experience

To excel in this role, candidates must meet the following educational and professional criteria:

• Education:
  • Associate degree (2-year) from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, along with 3 years of relevant experience in sales, marketing, or a related professional domain.
  • OR
  • Bachelor’s degree (4-year) in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, coupled with 1 year of relevant sales or marketing experience.
• Core Competencies:
  • Proven track record in sales and business development within a customer-centric environment.
  • Strong interpersonal and communication skills with the ability to build rapport and influence stakeholders.
  • Analytical mindset with the ability to interpret market trends and competitive landscapes.
  • Exceptional organizational and time-management skills to handle multiple priorities and deadlines.
  • Commitment to delivering service excellence and fostering long-term customer relationships.

Work Environment and Culture

This position is based at our office located at 3243 Al Salam Street, Jeddah, Saudi Arabia, offering a collaborative and dynamic work environment. We are committed to fostering an inclusive culture that values diversity, equity, and opportunity. As an equal opportunity employer, we welcome applicants from all backgrounds and are dedicated to providing a supportive and accessible workplace for all employees, including those with disabilities and veterans. Our associates are our greatest asset, and we celebrate the unique perspectives and experiences they bring to our organization.

Join us and be part of a team that is passionate about delivering exceptional experiences and driving sustainable growth. If you are a proactive sales professional with a passion for building relationships and achieving results, we encourage you to apply and take the next step in your career with us.