Administrator - Dammam

Position Overview

We are seeking a highly organized and detail-oriented Administrator to join our team in Dammam. In this pivotal role, you will serve as the backbone of our department, ensuring seamless operations through meticulous financial oversight, administrative excellence, and proactive coordination with internal stakeholders. Your responsibilities will encompass a wide range of tasks, from managing daily administrative functions to generating critical reports and maintaining high standards of confidentiality and efficiency. This position is ideal for a proactive professional with a strong command of English and Arabic, exceptional communication skills, and a passion for operational excellence.

Key Responsibilities

• Administrative Leadership: Oversee all administrative duties, including drafting and distributing reports, letters, memoranda, and meeting minutes with precision and timeliness. Ensure high-quality deliverables while managing the manager’s calendar, appointments, and meetings to optimize workflow.
• Cross-Departmental Coordination: Act as a liaison between departments to facilitate staff leave requests, IT support, procurement processes (PR-PO-Reservation), and other staff-related inquiries. Maintain organized records and streamline operational workflows to enhance productivity.
• Financial and Operational Reporting: Export monthly reports from Rostima, reconcile daily attendance records, and publish rosters for upcoming cycles. Track departmental staff files and generate consolidated monthly reports, ensuring accuracy and adherence to deadlines for daily, weekly, and monthly submissions.
• Onboarding Support: Assist in the seamless integration of new employees by coordinating uniform distribution, granting access to systems (Rosita, location access), and providing essential resources such as the employee handbook. Ensure new hires are fully equipped to commence their roles without delays.
• Stakeholder Engagement: Collaborate closely with airline-related stakeholders, including Flight Editing, NOC, and Customer Service teams, to address operational requirements, manage meal service changes, and facilitate internal departmental planning. Your role will be instrumental in aligning operational tasks with broader business objectives.
• Office and Data Management: Maintain office equipment in optimal condition and uphold the highest standards of confidentiality in all administrative and financial matters. Organize and file records systematically to ensure easy retrieval and compliance with regulatory requirements.

Qualifications and Skills

• Education and Language Proficiency: Fluency in English and Arabic, both written and verbal, is essential. Strong communication skills are critical to effectively liaise with stakeholders and convey information accurately.
• Technical Competency: Proficiency in Microsoft Office Suite (Word, Excel) and experience with order processing technologies are required. Familiarity with HR systems such as Rostima and Rosita is advantageous.
• Experience: A minimum of three years of relevant administrative experience in a similar role, preferably within the aviation or hospitality industry, is preferred. Candidates with prior exposure to airline operations or large-scale corporate environments will be given preference.
• Personal Attributes: Exceptional organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are essential. A proactive approach to problem-solving and a commitment to maintaining confidentiality and professionalism are non-negotiable.

Why Join Etihad Airways?

Etihad Airways is not just the UAE’s national airline—we are a global leader shaping the future of aviation. With our ambitious “Journey 2030” strategy, we are expanding our fleet, enhancing our network, and investing in our people to redefine excellence in the industry. As part of our team, you will have the opportunity to contribute to a vision where the world is your workplace, and every day brings new challenges and rewards. Join us and be part of an organization that values innovation, collaboration, and the pursuit of extraordinary experiences.

For more information about our company and culture, visit www.etihad.com.

Important Notice: Etihad Airways is committed to ethical recruitment practices. We do not request personal information, bank details, or payments during the hiring process. Interviews are conducted in person or via video/telephone prior to any formal offer. If you encounter any suspicious requests for payment or personal information, please report them immediately as they may be fraudulent.