Sales Representative

Position Overview

We are seeking a dynamic and results-driven Sales Representative to join our team. In this pivotal role, you will be responsible for driving sales growth, fostering strong customer relationships, and ensuring operational excellence in alignment with our people-first corporate culture. This position offers an opportunity to contribute to the company’s success while working in a collaborative, inclusive, and supportive environment that values trust, respect, and open communication.

Key Responsibilities

The Sales Representative will play a critical role in achieving and surpassing sales targets, profitability goals, and collection objectives. Your core responsibilities will include:

• Sales and Customer Engagement:
  • Develop and maintain a high-quality customer base by identifying and understanding customer needs through direct interaction and site demonstrations.
  • Present and promote products to customers, ensuring their suitability for specific requirements and applications.
  • Proactively identify upcoming projects and provide timely feedback to management, particularly regarding technical insights and customer preferences.
  • Conduct thorough due diligence on new customers, adhering to prescribed procedures and completing necessary documentation, such as the Customer Profile form.
  • Ensure exceptional after-sales service and promptly address customer complaints with effective solutions.
  • Familiarize yourself with and strictly adhere to the company’s warranty policy.
  • Collaborate closely with consultants, contractors, and internal stakeholders to align sales strategies with project timelines and requirements.
• Collection and Credit Management:
  • Communicate credit periods and payment terms clearly to customers to ensure compliance and minimize payment delays.
  • Support the debt collection process by providing accurate and timely information when required.
  • Ensure the completeness and accuracy of sales documentation, which is essential for managing receivables and facilitating legal actions if necessary.
• Sales Administration and Logistics:
  • Coordinate with the Central Logistics Coordinator or Regional Sales Manager to procure required products and ensure timely delivery to customers.
  • Submit quality certificates, data sheets, product brochures, and other relevant documentation to customers without delay.
  • Generate and distribute invoices and related documents promptly to facilitate smooth transactions and customer satisfaction.

Qualifications and Competencies

To excel in this role, candidates must meet the following qualifications and possess the required competencies:

• Educational Background: A Bachelor’s degree (BA/BBA) in Civil Engineering, Chemical Engineering, Industrial Engineering, or a related field.
• Work Experience: Minimum of 4 years of relevant experience in sales, preferably within the construction, facade, or curtain wall market.
• Language Proficiency: Fluency in both English and Arabic, with Arabic as a native language. Strong written and verbal communication skills are essential for effective customer engagement and internal coordination.
• Technical and Computer Skills:
  • Proficiency in MS Office Suite, including Word, Excel, and PowerPoint.
  • Familiarity with inventory software and internet-based tools to streamline sales and administrative processes.
• Soft Skills and Abilities:
  • Demonstrated ability to work effectively in diverse, multi-gender, and multi-national teams, with a keen sensitivity to cultural and ethnic differences.
  • Exceptional planning, analytical, and organizational skills to navigate complex sales environments and anticipate operational challenges.
  • Strong problem-solving abilities and a proactive approach to identifying opportunities and addressing issues.
  • Excellent interpersonal, negotiation, and communication skills to build rapport with customers and stakeholders.
  • Capacity to work under pressure and manage multiple priorities in a fast-paced setting.
  • Self-motivation and a results-oriented mindset to drive sales performance and achieve targets.

Why Join Us?

We are committed to fostering a workplace where employees feel valued, appreciated, and connected. By prioritizing a people-first culture, we create an environment that not only attracts top talent but also minimizes turnover, ensuring long-term success for both our team members and the organization. In addition to a competitive salary aligned with local market benchmarks, we offer a compensation package that reflects your skills, education, and training. Our commitment to fair and equitable pay practices underscores our dedication to creating a supportive and rewarding professional experience.