SR.Merchandiser

Position Overview

Join PepsiCo, a global leader in the beverage and convenient foods industry, where our products are enjoyed by consumers more than one billion times a day across over 200 countries and territories. With a portfolio that includes iconic brands such as LAY’S®, DORITOS®, CHEETOS®, GATORADE®, PEPSI®, and QUAKER®, PepsiCo generated over $79 billion in net revenue in 2021. Our vision, Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+), underscores our commitment to sustainability, human capital, and creating value through responsible operations. As a Senior Merchandiser, you will play a pivotal role in driving sales performance, maintaining merchandising standards, and fostering strong customer relationships within the Kingdom of Saudi Arabia (KSA) sales team.

Key Responsibilities

The Senior Merchandiser is responsible for maximizing sales volume, minimizing stales, achieving distribution targets, and ensuring the implementation of agreed merchandising standards across assigned accounts. This role requires a strategic approach to sales execution, customer service excellence, and adherence to operational procedures to maintain consistency and drive growth. The Senior Merchandiser will collaborate closely with the sales team to gather market insights, develop sales opportunities, and provide actionable feedback to supervisors. Additionally, the role involves maintaining high levels of customer service, managing accounts receivable, and ensuring seamless order fulfillment.

Core Duties and Accountabilities

• Sales Execution and Target Achievement: Sell the full range of PepsiCo products to an agreed list of customers, with sales performance measured against predefined targets. Ensure stales remain below the agreed threshold and maintain high levels of customer satisfaction through consistent service delivery.
• Customer Service and Relationship Management: Deliver service standards approved by the supervisor, adhering to call frequencies and daily route plans to optimize customer engagement. Conduct daily debriefings with the supervisor to review customer visits and address any operational challenges.
• Vehicle and Operational Compliance: Perform daily and weekly vehicle checks to ensure the sales vehicle is clean, roadworthy, and compliant with company standards. Report any defects or damage immediately to the supervisor to maintain operational efficiency.
• Order Fulfillment and Stock Management: Supply customer orders on time, ensuring all delivery arrangements are clearly communicated. Monitor and maintain individual customer stock levels to minimize out-of-stock issues and enhance product availability.
• Merchandising Standards Implementation: Execute in-store merchandising activities as directed by the supervisor, ensuring alignment with company guidelines. Collaborate with company merchandisers, where applicable, to coordinate merchandising efforts and optimize product visibility in retail outlets.
• Market Intelligence and Competitor Analysis: Provide the supervisor with timely updates on competitor activities within the assigned territory to identify opportunities and mitigate risks. Leverage market insights to develop strategic sales initiatives and enhance PepsiCo’s competitive position.
• Financial Reconciliation and Compliance: Conduct daily reconciliation of all cheques, cash, and credit sales to ensure accuracy and financial integrity. Adhere to company policies and regulatory requirements to maintain compliance and transparency.
• Professional Conduct and Safety: Maintain a neat and presentable appearance at all times. Uphold high standards of driving, comply with traffic regulations, and prioritize safety in all operational activities.

Qualifications and Competencies

To excel in this role, candidates should possess a minimum of 5 years of experience in merchandising, sales, or a related field, preferably within the FMCG (Fast-Moving Consumer Goods) industry. Strong analytical skills, a results-driven mindset, and the ability to work independently while collaborating effectively with cross-functional teams are essential. Proficiency in Microsoft Office Suite and familiarity with CRM systems are advantageous. The ideal candidate will demonstrate exceptional communication skills, a customer-centric approach, and a commitment to upholding PepsiCo’s values of integrity, diversity, and inclusion.

Why Join PepsiCo?

At PepsiCo, we foster a dynamic and inclusive work environment where innovation, collaboration, and professional growth are encouraged. We offer competitive compensation packages, comprehensive benefits, and opportunities for career advancement. Join us and become part of a global team dedicated to delivering excellence, driving sustainability, and making a positive impact on society. Explore our culture and discover what it means to be part of the PepsiCo family at https://stories.pepsicojobs.com/.