E-Commerce Sales Specialist

E-Commerce Sales Specialist - Bostani, Dammam, Saudi Arabia

Bostani, a leading purveyor of luxury chocolates, bespoke delicacies, and elegant gifts, invites a dynamic and experienced E-Commerce Sales Specialist to join our team. This full-time role, based in Dammam, offers a unique opportunity to manage and grow our online sales channels, driving revenue through our digital platforms while reflecting our brand's premium quality.

• Manage day-to-day e-commerce website operations, ensuring a seamless and user-friendly customer experience.
• Develop, implement, and optimise online sales strategies to meet and exceed sales targets.
• Oversee online product listings, including compelling descriptions, imagery, and accurate pricing.
• Analyse website traffic and sales data to identify trends, generate performance reports, and make data-driven recommendations.
• Collaborate with marketing to create and execute digital campaigns, including SEO, email marketing, and social media promotions.
• Manage online inventory levels to ensure product availability and minimise stockouts.
• Provide excellent customer service by promptly addressing online enquiries and resolving order, payment, or delivery issues.
• Stay current with e-commerce trends, competitor activities, and digital technologies to identify growth opportunities.

We seek a professional with proven e-commerce or digital sales experience, preferably in luxury goods, retail, or food and beverage. Proficiency in e-commerce platforms and web analytics tools, along with strong analytical skills and digital marketing knowledge, is essential. Excellent communication skills, a keen eye for detail, and a customer-focused mindset are also crucial. A bachelor's degree in Marketing, Business Administration, or a related field is preferred.