INSIDE SALES SPECIALIST - KSA NATIONAL

Inside Sales Specialist - KSA National

We are seeking experienced, driven, and motivated professionals to join our Sales team. The Inside Sales Specialist is responsible for managing leads and inbound inquiries from customers, ensuring exceptional response and follow-up to build lasting relationships.

Key responsibilities include:

• Updating our CRM system regularly to track inbound opportunities and customer deadlines.
• Collaborating with the Sales Manager to assign opportunities to Customer Service Executives based on customer inquiries.
• Developing a solid understanding of our product features and benefits.
• Assisting in creating standard response formats and templates for consistent, high-quality customer communication.
• Contributing to the maintenance of customer reference lists and success stories.
• Processing customers' purchase orders and coordinating with the logistics department for timely delivery.
• Serving as the first point of contact to guide customers on basic product selection and handing over to assigned CSEs for further action.
• Following up on sales inquiries made through website chats, emails, and inbound calls.
• Arranging face-to-face meetings between potential customers and Outside Sales Representatives.

Required skills and qualifications:

• Proficient in MS Office applications and CRM software.
• Customer-centric approach with strong analytical and problem-solving skills.
• Advanced knowledge of MS Office applications.
• Bachelor’s degree in engineering or business management.
• 1-2 years of work experience in sales coordination.