Dynamics 365 CRM

About Tata Consultancy Services (TCS)

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, renowned for partnering with the world’s largest enterprises in their digital transformation journeys over the past five decades. As part of the esteemed Tata Group—India’s largest multinational business conglomerate—TCS delivers a comprehensive portfolio of services and solutions that are consulting-led, cognitive-powered, and seamlessly integrated. Our offerings span business, technology, and engineering domains, all executed through our proprietary Location Independent Agile™ delivery model, which has set the gold standard for excellence in software development. With a workforce of over 616,171 highly skilled consultants representing 157 nationalities across 53 countries, TCS continues to drive innovation and operational excellence for clients worldwide. For further details, visit www.tcs.com or follow our latest updates on @TCS_News.

Position Overview

We are seeking a highly motivated and skilled Dynamics 365 CRM Developer to join our dynamic team in Al Khobar, Saudi Arabia. In this full-time role, you will play a pivotal part in designing, developing, and optimizing Microsoft Dynamics 365 CRM solutions to meet the evolving needs of our clients. Your expertise will be instrumental in crafting customized applications, integrating systems, and ensuring seamless functionality across diverse business environments. This position offers a unique opportunity to contribute to transformative projects while collaborating with a global team of industry experts.

Key Responsibilities

• Solution Development & Customization: Develop and tailor Microsoft Dynamics 365 CRM applications to align with client requirements, including the creation and maintenance of plugins, custom workflow activities, custom actions, and JavaScript components.
• Configuration & Administration: Configure entities, forms, views, dashboards, business rules, and security roles to optimize user experience and enforce robust data governance.
• Integration & Deployment: Design and implement integrations using Web API, REST services, WCF services, Azure services, and third-party applications. Lead solution deployment and migration initiatives across multiple environments to ensure seamless transitions and minimal disruption.
• Troubleshooting & Support: Diagnose and resolve CRM-related issues with precision, conduct root cause analysis, and provide timely resolutions to maintain operational efficiency. Support production environments to uphold system reliability and performance.
• Collaboration & Best Practices: Participate actively in code reviews, adhere to development best practices, and contribute to the creation of comprehensive technical documentation and deployment guides to facilitate knowledge sharing and operational clarity.

Technical Skills & Qualifications

Mandatory Competencies:

• Proficiency in Microsoft Dynamics 365 CRM / Customer Engagement with hands-on experience in solution development.
• Strong command of C# and .NET Framework / .NET, coupled with expertise in JavaScript for client-side scripting.
• Experience in developing plugins, custom workflow activities, and custom actions to extend CRM functionality.
• Familiarity with Web API, OData, and solution management within the Dynamics 365 ecosystem.
• In-depth knowledge of the Dynamics 365 security model to implement role-based access controls and data protection measures.
• Proficiency in Power Automate for workflow automation and process optimization.

Preferred Competencies:

• Experience with Azure Functions, Azure Service Bus, and SSIS for advanced integration and data processing tasks.
• Knowledge of SQL Server, SSRS, and Power Apps to enhance data management and reporting capabilities.
• Exposure to Dataverse for building scalable and secure data solutions within the Microsoft ecosystem.

Application Details

This is a full-time position based in Al Khobar, Saudi Arabia. Interested candidates are invited to apply by 30th July 2026. For further information regarding our privacy policy, please visit TCS Privacy Policy.