SALES EXECUTIVE

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving revenue growth and expanding our market presence. In this position, you will serve as the primary point of contact between our organization and our valued customers, ensuring seamless transactions, fostering long-term relationships, and maximizing sales opportunities. Your responsibilities will encompass a wide range of tasks, from executing strategic sales plans to resolving customer inquiries and maintaining meticulous records. The ideal candidate will possess a strong sales acumen, exceptional communication skills, and the ability to thrive in a fast-paced, customer-centric environment.

Key Responsibilities

The Sales Executive will be responsible for the following duties and tasks, among others:

• Customer Acquisition and Retention: Develop and maintain strong relationships with assigned customers to drive sales of the company’s full range of products. Identify and engage new customers within the assigned territory to expand market reach and increase revenue streams.
• Sales Execution and Planning: Implement strategic sales plans in alignment with company objectives, ensuring optimal product placement and visibility through proper execution of planograms. Prepare and present all necessary documentation for call cycles and business reviews prior to market visits.
• Order Management and Documentation: Process customer orders efficiently, ensuring accuracy and adherence to company policies. Collect invoices in accordance with the company’s aging policy and present daily collections to the distributor or accountant. Issue return forms for defective products, obtaining necessary approvals from superiors before processing returns.
• Market Intelligence and Reporting: Monitor and report competitive activities within the assigned territory to the team leader. Detect and communicate new customer opportunities to the sales team, enabling proactive engagement and business development.
• Customer Service and Issue Resolution: Address and resolve customer complaints promptly and professionally, escalating complex issues to the sales team leader when necessary. Serve as the primary liaison between customers and the company, ensuring satisfaction and fostering trust.
• Inventory and Compliance Management: Conduct thorough inventory checks during each visit, covering both warehouses and retail shelves to ensure stock accuracy and compliance with company standards. Review customer account reconciliations on a quarterly basis and obtain customer signatures or approvals as required.
• Communication and Collaboration: Maintain open and transparent communication with the team leader, reporting any challenges, objections, or issues that arise and cannot be resolved independently. Collaborate with internal stakeholders to ensure seamless operations and customer satisfaction.

Qualifications and Skills

To excel in this role, candidates should possess the following qualifications and competencies:

• A proven track record in sales, preferably in a B2B or retail environment, with a demonstrated ability to meet and exceed sales targets.
• Strong interpersonal and communication skills, with the ability to build rapport with customers and internal teams alike.
• Excellent organizational and time management abilities, with the capacity to prioritize tasks and manage multiple responsibilities effectively.
• Attention to detail and a commitment to accuracy in all documentation and reporting activities.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint, as well as familiarity with sales and inventory management software.
• A proactive and solution-oriented mindset, with the ability to identify opportunities and address challenges independently.
• Valid driver’s license and reliable transportation, as the role may require frequent travel within the assigned territory.

Join our team and take the next step in your sales career by contributing to our continued growth and success. We offer a competitive compensation package, opportunities for professional development, and a collaborative work environment that values innovation and excellence.