SALES EXECUTIVE

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving revenue growth by expanding our market presence and strengthening customer relationships. In this position, you will be responsible for selling a comprehensive range of our company’s products to assigned customers while maintaining a competitive edge through market intelligence. Your role will involve executing strategic sales plans, ensuring operational excellence, and delivering exceptional customer service to foster long-term business partnerships.

Key Responsibilities

The Sales Executive will be tasked with the following core duties and responsibilities:

• Product Sales & Market Expansion: Drive sales of the company’s product portfolio to assigned customers, identifying opportunities to maximize revenue and market penetration. Monitor and report competitive activities within the assigned territory to inform strategic decision-making.
• Planogram Implementation: Ensure strict adherence to planogram standards to optimize product visibility and sales performance in retail environments.
• Special Order Management: Process and fulfill special order requests as required to meet customer demands and enhance satisfaction.
• Invoice & Collection Compliance: Collect invoices in accordance with the company’s aging policy, ensuring timely payments and maintaining healthy cash flow.
• Documentation & Reporting: Prepare all necessary documentation for call cycles and business reviews prior to market visits. Maintain accurate records of customer interactions, orders, and collections for reporting purposes.
• Customer Acquisition & Retention: Identify and report new customer opportunities within the assigned territory to the team leader. Engage with potential customers to expand the customer base and drive sales growth.
• Customer Service & Issue Resolution: Address and resolve customer complaints promptly, escalating complex issues to the sales team leader when necessary. Ensure customer satisfaction through proactive communication and problem-solving.
• Order Processing & Documentation: Present customer orders to the team leader and submit daily collections to the distributor or accountant for processing.
• Product Returns & Quality Assurance: Initiate and process return forms for defective products, obtaining necessary approvals from superiors before executing returns to maintain compliance and quality standards.
• Performance Reporting: Communicate any unresolved problems or objections encountered in the field to the team leader for further action or support.
• Account Reconciliation: Conduct quarterly account reconciliations for assigned customers, ensuring accuracy and obtaining customer signatures/approvals to validate records.
• Inventory Management: Perform inventory checks during every visit, covering both warehouses and retail shelves, to ensure stock accuracy and minimize discrepancies.

Qualifications & Competencies

To qualify for this role, candidates must meet the following educational and experiential requirements:

• Education: Minimum of a high school diploma or equivalent qualification.
• Experience: A minimum of 1 to 2 years of relevant work experience in a sales or customer-facing role within a similar industry.
• Core Competencies:
  • Strong interpersonal and communication skills to build and maintain customer relationships.
  • Proven ability to work independently with minimal supervision while delivering results.
  • Analytical mindset with the capacity to interpret market trends and competitive data.
  • Attention to detail to ensure accuracy in documentation, reporting, and inventory management.
  • Proficiency in Microsoft Office Suite and familiarity with CRM or sales tracking tools is a plus.

If you are a motivated professional with a passion for sales and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to our company’s growth and success.