Domain Support Specialist

Domain Support Specialist

Join Ericsson, a global leader in communications technology, as our Domain Support Specialist in Riyadh. This role is instrumental in ensuring our customers receive exceptional support for their domain needs.

In this role, you will:

• Provide technical support to customers, ensuring their domain-related issues are resolved promptly and efficiently.
• Collaborate with cross-functional teams to identify and implement improvements in our domain support processes.
• Stay updated with the latest domain technologies and best practices, applying this knowledge to enhance our support services.
• Document support cases and maintain accurate records to facilitate knowledge sharing and continuous improvement.

To succeed in this role, you should have:

• A bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience in a similar domain support role.
• Strong technical skills in domain management, DNS, and related technologies.
• Excellent communication skills in English and Arabic.
• The ability to work effectively in a dynamic, multicultural environment.

If you're passionate about technology, customer service, and continuous learning, we'd love to hear from you. Apply today and join us in shaping a connected future!