Billing Officer / Specialist

Position Overview

We are seeking a detail-oriented and proactive Billing Officer / Specialist to join our finance team. In this critical role, you will be responsible for ensuring the accurate and timely billing of logistics services, aligning with approved customs documentation, contractual agreements, and operational records. Your expertise will be pivotal in maintaining invoice precision, ensuring compliance with VAT and ZATCA regulations, and managing proper documentation. Additionally, you will collaborate closely with Operations, Sales, and Accounts Receivable (AR) teams to facilitate seamless revenue recognition and efficient cash collection processes. This position demands a high level of accuracy, strong organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Invoice Preparation and Accuracy: Generate and validate invoices for logistics services, ensuring they are in full compliance with contractual terms, customs documentation, and operational records. Verify the accuracy of billing details, including rates, quantities, and applicable taxes.
• VAT/ZATCA Compliance: Maintain a thorough understanding of VAT and ZATCA regulations to ensure all invoices meet legal requirements. Prepare and submit VAT returns as necessary, and address any compliance-related queries or audits.
• Documentation Management: Organize and maintain comprehensive records of billing documents, including contracts, customs declarations, and operational reports. Ensure all documentation is readily accessible for internal and external audits.
• Cross-Functional Collaboration: Work closely with Operations, Sales, and AR teams to resolve billing discrepancies, validate service delivery, and support revenue recognition. Act as a liaison between departments to ensure smooth communication and alignment on billing matters.
• Revenue Recognition and Cash Collection: Monitor accounts receivable to identify outstanding invoices and follow up with clients to facilitate timely payments. Support the AR team in resolving payment delays and reconciling accounts.
• System and Process Improvement: Utilize ERP systems and MS Excel to streamline billing processes, identify inefficiencies, and propose enhancements to improve accuracy and efficiency. Stay updated on industry best practices and technological advancements in billing and financial management.

Qualifications and Skills

To excel in this role, you should possess the following qualifications and competencies:

• Education:
  • Minimum: Diploma in Accounting, Finance, Business Administration, or a related field.
  • Preferred: Bachelor’s Degree in Accounting, Finance, or Business Administration.
• Experience:
  • Minimum: At least one year of experience in a billing, invoicing, or accounting role.
  • Preferred: 1–2 years of experience in the logistics, freight forwarding, customs clearance, or transportation industry.
• Technical Skills:
  • Proficient in ERP systems and MS Excel, with the ability to generate reports and analyze data.
  • Basic understanding of VAT/ZATCA compliance and related financial regulations.
• Soft Skills:
  • Strong attention to detail and commitment to accuracy in all billing-related tasks.
  • Ability to work under pressure and meet tight deadlines in a dynamic environment.
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Problem-solving mindset with the ability to identify and resolve discrepancies efficiently.