EN - Sales Manager

About the Company

Join a dynamic and globally recognized hotel brand within the Accor network, a leading hospitality group comprising over 45 distinctive brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. At our organization, we value your unique contributions and are committed to fostering an environment where growth and advancement are not just encouraged but expected. Every interaction, every gesture, and every initiative is designed to create a lasting, positive impact—on our guests, our team members, and the planet. Together, we uphold the principles of responsible hospitality, ensuring that our operations are as sustainable as they are exceptional.

Role Overview

As a Sales Manager, you will play a pivotal role in driving revenue growth and expanding market share for our property. This position is responsible for developing and executing strategic sales action plans tailored to assigned territories, market segments, and key accounts. You will proactively identify and cultivate new business opportunities across transient, leisure, corporate, entertainment, and group segments, positioning our hotel as a premier luxury destination in the region.

Key Responsibilities

• Business Development: Generate and secure new business opportunities through targeted outreach, strategic partnerships, and high-impact sales initiatives. Focus on transient, corporate, and group segments to maximize revenue potential.
• Relationship Management: Build and maintain strong, long-lasting relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners to drive repeat business and referrals.
• Market Representation: Act as a brand ambassador, embodying the unique blend of culture, lifestyle, wellness, and hospitality that defines our property. Represent the hotel at international trade shows, roadshows, sales missions, networking events, and client activations to enhance visibility and attract high-value clientele.
• Collaboration & Strategy: Work closely with Revenue Management, Reservations, and Operations teams to convert opportunities into bookings, optimize market share, and ensure a seamless guest journey from inquiry to arrival. Collaborate with Marketing to develop campaigns, promotions, and lead generation initiatives that drive awareness and conversion.
• Account Management: Maintain accurate account plans, activity reports, pipelines, and opportunities in Delphi/Salesforce CRM systems. Negotiate corporate and consortia agreements in alignment with the hotel’s commercial strategy and market conditions.
• Market Intelligence: Monitor competitor activity, market trends, and evolving travel patterns within assigned territories to identify opportunities and adapt strategies accordingly.
• Operational Coordination: Coordinate with Reservations and Operations to ensure flawless execution of client bookings, VIP arrivals, and group requirements, maintaining the highest standards of service excellence.
• Commercial Initiatives: Support and lead commercial initiatives, including database development, account mapping, collateral distribution, and launch campaigns, to drive sustained growth.
• Cross-Functional Alignment: Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production and leverage collective resources.

Qualifications & Skills

• Experience: Minimum of 3–5 years of hotel or resort sales experience in a Sales Manager or Senior Sales Executive role within the Al Khobar/Dammam market. Prior experience in luxury hospitality, lifestyle brands, or destination resorts is highly desirable.
• Network & Market Knowledge: Strong network within the luxury travel trade, leisure agencies, GCC corporate market, or international source markets. A deep understanding of sales strategy, account management, contracting, and revenue fundamentals is essential.
• Core Competencies: Excellent communication, presentation, and relationship-building skills. A highly motivated, entrepreneurial, and results-driven mindset with a passion for exceeding targets.
• Education & Technical Proficiency: Bachelor’s degree in Hospitality, Business, Marketing, or a related field is preferred. Proficiency in hotel systems including Opera, Delphi, Salesforce, Lanyon/Cvent, and Microsoft Office Suite is required.
• Language Skills: Fluency in both English and Arabic is mandatory to effectively engage with diverse stakeholders and markets.

Why Join Us?

This is an exceptional opportunity to contribute to a globally renowned hospitality brand while advancing your career in a dynamic and rewarding environment. You will have the chance to make a tangible impact on revenue growth, brand positioning, and guest satisfaction, all while being part of a team that values innovation, collaboration, and excellence. If you are a driven sales professional with a passion for luxury hospitality and a commitment to delivering exceptional experiences, we invite you to apply and become a key player in our success story.