Admissions Counselor

About the Role

upGrad, Asia’s largest integrated learning, skilling, and workforce development company, is seeking a dynamic and results-driven International Sales – Admissions Counselor to join our team in Riyadh, Saudi Arabia. This is an exceptional opportunity to contribute to the global education landscape by guiding prospective students through their higher education journey while achieving enrollment and revenue targets. The ideal candidate will possess 2–5 years of experience in international sales, education consulting, or student recruitment, coupled with exceptional communication and relationship-building skills.

Key Responsibilities

As an Admissions Counselor, you will serve as a trusted advisor to prospective students, helping them navigate the complexities of international higher education. Your responsibilities will include:

• Providing personalized counseling to students on academic programs aligned with their educational background, career aspirations, and long-term goals.
• Managing the complete admissions sales cycle, from lead generation and qualification to application support, enrollment, and post-enrollment engagement.
• Conducting consultations through phone, video calls, and virtual presentations to effectively communicate the value of upGrad’s programs.
• Achieving and exceeding weekly and monthly enrollment, revenue, and collection targets.
• Building and nurturing strong relationships with prospective students through proactive follow-ups and personalized engagement.
• Maintaining accurate and detailed records of all interactions using CRM systems to ensure seamless tracking and reporting.
• Staying abreast of university partnerships, admission requirements, visa processes, and emerging market trends to provide informed guidance.
• Collaborating closely with internal teams, including marketing, admissions, and student support, to deliver a cohesive and exceptional student experience.

What We’re Looking For

We seek a motivated professional with the following qualifications and attributes:

• Excellent verbal and written communication skills in English, with the ability to articulate complex information clearly and persuasively.
• Proven experience in international sales, admissions counseling, or the EdTech industry, with a track record of success in student recruitment.
• Strong consultative sales skills, including the ability to identify student needs, address objections, and close deals effectively.
• Demonstrated ability to consistently meet or exceed sales targets in a fast-paced, target-driven environment.
• Exceptional negotiation, relationship management, and objection-handling skills.
• Highly organized with a keen eye for detail, ensuring disciplined follow-up and time management.
• Customer-focused mindset with a genuine passion for helping students achieve their educational and career aspirations.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and prior experience with CRM platforms are highly desirable.

Eligibility Criteria

To qualify for this role, candidates must meet the following requirements:

• Bachelor’s degree in any discipline; degrees in Business, Marketing, Education, or related fields are preferred.
• 2–5 years of experience in International Sales, Admissions Counseling, Education Consulting, or EdTech Sales.
• Proven track record of meeting or exceeding sales and enrollment targets in a competitive environment.
• Experience using CRM systems and sales tracking tools is a strong advantage.
• Ability to thrive in a dynamic, fast-paced setting with a proactive and adaptable approach to achieving business objectives.

Why Join upGrad?

By joining upGrad, you will become part of a globally recognized EdTech leader dedicated to empowering professionals with industry-relevant skills and globally recognized qualifications. As an Admissions Counselor, you will:

• Work alongside a diverse and passionate team of professionals committed to transforming education.
• Engage with leading universities and institutions worldwide, contributing to the development of future-ready talent.
• Play a pivotal role in shaping the educational journeys of students from diverse backgrounds, helping them achieve their academic and career goals.
• Benefit from a collaborative and inclusive work culture that values authenticity, innovation, and continuous growth.
• Enjoy professional development opportunities and the chance to grow within a rapidly expanding organization.

If you are a driven professional with a passion for education and a talent for sales, we invite you to apply and take the next step in your career with upGrad.