Hospitality - Sales Manager

About the Role

We are seeking a dynamic and results-driven Hospitality - Sales Manager to join our esteemed team at a premier hotel within the Accor network. As a member of one of the world’s leading hospitality groups—spanning over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations—you will play a pivotal role in driving revenue growth and fostering meaningful connections with high-value clientele. This position offers unparalleled opportunities for professional development and advancement, allowing you to contribute to a brand that values sustainability, innovation, and exceptional guest experiences. As a Heartist®, you will embody the spirit of responsible hospitality, where every interaction—whether with guests, colleagues, or partners—creates a lasting, positive impact.

Key Responsibilities

• Strategic Sales Development: Design, implement, and execute targeted sales action plans for assigned territories, market segments, and key accounts to maximize revenue potential.
• New Business Acquisition: Proactively identify and cultivate new business opportunities across transient, leisure, corporate, entertainment, and group segments, ensuring a diversified and resilient revenue stream.
• Relationship Management: Build and nurture strong, long-term relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners to position Mövenpick Al Khobar as the region’s premier luxury destination.
• Brand Representation: Serve as a brand ambassador, showcasing Mövenpick’s unique blend of culture, lifestyle, wellness, and hospitality to high-value clientele and industry stakeholders.
• Event Participation: Represent the hotel at international trade shows, roadshows, sales missions, networking events, and client activations to enhance visibility and generate leads.
• Sales Execution: Conduct regular sales calls, presentations, and site inspections to secure new business, strengthen partnerships, and ensure seamless guest experiences from inquiry to arrival.
• Revenue Optimization: Collaborate closely with Revenue Management to analyze market demand, pricing strategies, and pace reports, identifying opportunities to maximize market share and profitability.
• Marketing Synergy: Partner with the Marketing team to develop and execute campaigns, promotions, and lead generation initiatives that drive brand awareness and conversion.
• CRM Management: Maintain accurate and up-to-date account plans, activity reports, pipelines, and opportunities in Delphi and Salesforce CRM systems to track progress and inform strategic decisions.
• Contract Negotiation: Negotiate corporate and consortia agreements in alignment with the hotel’s commercial strategy, ensuring favorable terms and conditions.
• Market Intelligence: Monitor competitor activity, market trends, and evolving travel patterns within assigned territories to stay ahead of industry shifts and capitalize on emerging opportunities.
• Cross-Functional Collaboration: Coordinate seamlessly with Reservations and Operations teams to ensure flawless execution of client bookings, VIP arrivals, and group requirements, delivering a seamless and memorable guest journey.
• Commercial Initiatives: Support and lead commercial projects, including database development, account mapping, collateral distribution, and launch campaigns, to drive business growth.
• Global Networking: Foster strong working relationships with Accor Global Sales Offices and relevant Ennismore commercial teams to maximize account production and leverage collective resources.

Qualifications & Skills

• Experience: Minimum of 3–5 years of progressive hotel or resort sales experience in a Sales Manager or Senior Sales Executive role, with a strong presence in the Al Khobar/Dammam market.
• Industry Expertise: Prior experience in luxury hospitality, lifestyle brands, or destination resorts is highly desirable.
• Market Knowledge: A robust network within the luxury travel trade, leisure agencies, GCC corporate market, or international source markets is essential.
• Sales Acumen: Deep understanding of sales strategy, account management, contracting, and revenue fundamentals, with a proven track record of achieving or exceeding targets.
• Communication & Presentation: Exceptional verbal and written communication skills, coupled with the ability to deliver compelling presentations and build rapport with diverse stakeholders.
• Mindset: Highly motivated, entrepreneurial, and results-driven, with a passion for driving business growth and exceeding performance expectations.
• Education: Bachelor’s degree in Hospitality, Business, Marketing, or a related field is preferred.
• Technical Proficiency: Proficiency in hotel systems, including Opera, Delphi, Salesforce, Lanyon/Cvent, and Microsoft Office Suite, is required.
• Language Skills: Fluency in both English and Arabic is mandatory.

Why Join Us?

As a Hospitality - Sales Manager, you will be at the forefront of shaping the future of luxury hospitality in the region. You will enjoy a collaborative work environment, competitive compensation, and a host of benefits designed to support your professional and personal growth. This role offers the unique opportunity to make a tangible impact on the success of a globally recognized brand while contributing to a culture of innovation, sustainability, and excellence. If you are passionate about sales, driven by results, and eager to elevate the guest experience, we invite you to apply and become a part of our dynamic team.