Contracts & Collections Specialist

About EjadTech

EjadTech is a leading Saudi technology and consulting firm at the forefront of digital transformation, delivering cutting-edge software solutions and expert consulting services to both government and private sector organizations. With a commitment to innovation, excellence, and strategic partnerships, we empower our clients to achieve their business objectives through high-quality project delivery and long-term collaboration. As we expand our footprint in the region, we seek driven professionals who share our passion for operational excellence, teamwork, and impactful contributions.

About the Role

We are looking for a dynamic and meticulous Contracts & Collections Specialist to join our Commercial team. In this pivotal role, you will oversee the entire contract lifecycle—from drafting and review to renewal and compliance—while ensuring seamless invoicing and efficient collections to maintain optimal cash flow. Your responsibilities will span contract administration, customer engagement, financial reconciliation, and cross-functional collaboration, all aimed at safeguarding EjadTech’s financial health and reinforcing client trust. The ideal candidate thrives in a fast-paced environment, excels in detail-oriented tasks, and possesses strong interpersonal skills to build lasting professional relationships.

Key Responsibilities

Contract Administration

• Draft, review, and manage customer contracts and supporting documentation to ensure accuracy, compliance, and alignment with commercial terms.
• Monitor contract validity, renewal deadlines, and amendment requirements, proactively coordinating with internal teams to secure timely approvals and renewals.
• Ensure all executed contracts are properly documented, stored, and accessible for audits or reference.
• Verify that customer contracts adhere to agreed-upon billing, payment, and collection terms to minimize disputes and financial risks.

Collections & Accounts Receivable

• Actively pursue outstanding payments through professional communication with clients via phone, email, and other channels, maintaining a courteous and solution-oriented approach.
• Generate and distribute invoices, account statements, and payment reminders in accordance with contractual schedules and company policies.
• Monitor aging reports to identify overdue accounts and initiate timely follow-ups, including negotiating structured payment plans when necessary.
• Maintain meticulous records of contract details, collection activities, and customer payment histories to support financial reporting and compliance.

Coordination & Reporting

• Serve as a liaison between Finance, Commercial, and Project teams to resolve contract discrepancies, billing errors, or payment delays efficiently.
• Prepare and present regular reports on collection performance, outstanding balances, aging trends, and payment status to senior management.
• Analyze collection data to identify patterns, recommend process improvements, and implement strategies to enhance cash flow and reduce delinquencies.
• Contribute to the ongoing optimization of contract administration and collection workflows, driving operational efficiency and accuracy.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field from an accredited institution.
• Minimum of 3–5 years of progressive experience in collections, accounts receivable, contract administration, or finance operations within a corporate or consulting environment.
• In-depth knowledge of contract management principles, invoicing procedures, and payment cycles, with a keen eye for detail and compliance.
• Exceptional verbal and written communication skills, coupled with strong negotiation and customer relationship management abilities.
• Outstanding organizational capabilities, with the ability to prioritize tasks, meet deadlines, and manage multiple responsibilities in a dynamic setting.
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis, reporting, and financial tracking.
• Experience with enterprise resource planning (ERP) systems such as SAP, Oracle, Microsoft Dynamics, Odoo, or equivalent platforms is highly desirable.

Preferred Qualifications

• Prior experience managing contracts and collections for government projects or large-scale enterprise clients, with a deep understanding of public sector procurement processes.
• Familiarity with Etimad and government procurement platforms, including compliance with national regulations and standards.
• Knowledge of Value-Added Tax (VAT) requirements as they pertain to invoicing, collections, and financial reporting in Saudi Arabia.
• Background in technology, consulting, or digital transformation sectors, demonstrating an understanding of project-based billing and contractual nuances in these industries.