Assistant Store Manager - Luxury Brand - Riyadh

Position Overview

We are seeking a dynamic and experienced Assistant Store Manager to join our prestigious luxury brand team in Riyadh. In this pivotal role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance to meet and exceed targets. This position offers an exciting opportunity to contribute to the growth of a globally recognized luxury brand within the dynamic retail landscape of Saudi Arabia.

Key Responsibilities

• Operational Excellence: Assist the Store Manager in managing day-to-day store operations, including inventory control, visual merchandising, and compliance with brand standards to maintain a premium in-store experience.
• Sales Leadership: Collaborate with the Store Manager to develop and implement sales strategies that enhance customer engagement, conversion rates, and revenue growth for the luxury brand.
• Team Development: Mentor and motivate the store team, fostering a high-performance culture through training, performance reviews, and professional development initiatives to ensure alignment with brand values and objectives.
• Customer Experience: Champion a customer-centric approach by ensuring seamless service delivery, addressing client inquiries, and resolving issues promptly to uphold the brand’s reputation for excellence.
• Financial Management: Support budget planning, expense control, and KPI tracking to optimize profitability while maintaining operational efficiency and adherence to financial guidelines.
• Brand Representation: Act as a brand ambassador, embodying the luxury brand’s ethos in all interactions with customers, stakeholders, and team members to reinforce its prestige and exclusivity.
• Compliance & Standards: Ensure strict adherence to company policies, luxury brand guidelines, and local regulations to uphold the highest standards of integrity, security, and professionalism.

Qualifications & Skills

• Experience: Minimum of 3-5 years in luxury retail management, with a proven track record in a similar role within a high-end brand environment.
• Leadership: Demonstrated ability to lead and inspire a diverse team, fostering a collaborative and results-driven work culture.
• Sales Acumen: Strong understanding of luxury retail dynamics, including customer behavior, market trends, and sales techniques tailored to high-net-worth clientele.
• Operational Proficiency: Expertise in inventory management, visual merchandising, and store operations to maintain a flawless presentation and customer experience.
• Communication: Exceptional verbal and written communication skills, with the ability to engage effectively with customers, team members, and senior leadership.
• Analytical Skills: Proficiency in data analysis to monitor performance metrics, identify trends, and implement data-driven strategies for continuous improvement.
• Language Requirements: Fluency in English is essential; proficiency in Arabic is a strong advantage.

Why Join Us?

As part of the Chalhoub Group, you will be immersed in a culture of innovation, luxury, and excellence. This role offers the opportunity to work with a globally renowned brand, contribute to its success in the Saudi market, and advance your career within a dynamic and supportive organization. You will benefit from competitive compensation, professional development opportunities, and the chance to make a meaningful impact in a fast-paced luxury retail environment.